Assets under management Growth by Quarter
Quarterly points use the latest ADV filing or SEC roster snapshot available in each quarter.
Private Funds
Private funds reported by Jackson National Asset Management, LLC
Employee Growth by Quarter
Quarterly points use the latest ADV filing or SEC roster snapshot available in each quarter.
Historical AUM and employee figures reflect available SEC Form ADV filings under this CRD. Filing gaps may reflect registration status changes, dormant periods, state registration periods, firm restructuring, or other reporting changes. Rialytix does not interpolate missing periods.
Ownership
Reported direct and indirect ownership ranges
Reported ownership ranges
Highlighted bands show the percentage range reported in Form ADV.
Bars represent the reported range at that individual ownership step, not an estimated percentage of the advisory firm. Indirect relationships may refer to intermediate entities rather than directly to Jackson National Asset Management, LLC.
Reported ownership and control details
Form ADV · Filing date 2026-05-26 · Schedules A and B
| # | Owner / person & role | Interest in entity | Reported interest | Control person | Title / status acquired | Source |
|---|---|---|---|---|---|---|
| 1 | SUSAN SOON RHEESECRETARY, SVP & GENERAL COUNSELIndividual | JACKSON NATIONAL ASSET MANAGEMENT, LLC | Less than 5%Code NA | Yes | SECRETARY, SVP & GENERAL COUNSEL11/2000 | Schedule APDF page 29 |
| 2 | MARK DANIEL NERUDPRESIDENT & CHIEF EXECUTIVE OFFICER; MANAGING BOARD MEMBER & CHAIRIndividual | JACKSON NATIONAL ASSET MANAGEMENT, LLC | Less than 5%Code NA | Yes | PRESIDENT & CHIEF EXECUTIVE OFFICER; MANAGING BOARD MEMBER & CHAIR01/2007 | Schedule APDF page 29 |
| 3 | JACKSON NATIONAL LIFE INSURANCE COMPANYSOLE MEMBERDomestic entity | JACKSON NATIONAL ASSET MANAGEMENT, LLC | 75% or moreCode E | Yes | SOLE MEMBER11/2000 | Schedule APDF page 29 |
| 4 | GARETT JAMES CHILDSSENIOR VICE PRESIDENT & CHIEF FINANCIAL OFFICERIndividual | JACKSON NATIONAL ASSET MANAGEMENT, LLC | Less than 5%Code NA | Yes | SENIOR VICE PRESIDENT & CHIEF FINANCIAL OFFICER08/2025 | Schedule APDF page 29 |
| 5 | WILLIAM PETER HARDINGSENIOR VICE PRESIDENT & CHIEF INVESTMENT OFFICERIndividual | JACKSON NATIONAL ASSET MANAGEMENT, LLC | Less than 5%Code NA | Yes | SENIOR VICE PRESIDENT & CHIEF INVESTMENT OFFICER07/2014 | Schedule APDF page 29 |
| 6 | KRISTAN LEE RICHARDSONASSISTANT SECRETARYIndividual | JACKSON NATIONAL ASSET MANAGEMENT, LLC | Less than 5%Code NA | Yes | ASSISTANT SECRETARY12/2014 | Schedule APDF page 29 |
| 7 | ALISON RUSS REEDMANAGING BOARD MEMBERIndividual | JACKSON NATIONAL ASSET MANAGEMENT, LLC | Less than 5%Code NA | Yes | MANAGING BOARD MEMBER06/2016 | Schedule APDF page 29 |
| 8 | RICHARD JOSEPH GORMANCHIEF COMPLIANCE OFFICER & SENIOR VICE PRESIDENTIndividual | JACKSON NATIONAL ASSET MANAGEMENT, LLC | Less than 5%Code NA | Yes | CHIEF COMPLIANCE OFFICER & SENIOR VICE PRESIDENT08/2018 | Schedule APDF page 29 |
| 9 | ERIC ADAM BJORNSONSENIOR VICE PRESIDENT & CHIEF OPERATING OFFICERIndividual | JACKSON NATIONAL ASSET MANAGEMENT, LLC | Less than 5%Code NA | Yes | SENIOR VICE PRESIDENT & CHIEF OPERATING OFFICER08/2025 | Schedule APDF page 29 |
| 10 | SCOTT JAY GOLDEMANAGING BOARD MEMBERIndividual | JACKSON NATIONAL ASSET MANAGEMENT, LLC | Less than 5%Code NA | Yes | MANAGING BOARD MEMBER01/2023 | Schedule APDF page 29 |
| 11 | LAURA LOUISE HANSONMANAGING BOARD MEMBERIndividual | JACKSON NATIONAL ASSET MANAGEMENT, LLC | Less than 5%Code NA | Yes | MANAGING BOARD MEMBER04/2026 | Schedule APDF page 29 |
| 12 | BROOKE LIFE INSURANCE COMPANYSOLE SHAREHOLDERDomestic entity | JACKSON NATIONAL LIFE INSURANCE COMPANY | 75% or moreCode E | Yes | SOLE SHAREHOLDER08/1987 | Schedule BPDF page 30 |
| 13 | JACKSON HOLDINGS LLCSOLE SHAREHOLDERDomestic entity | BROOKE LIFE INSURANCE COMPANY | 75% or moreCode E | Yes | SOLE SHAREHOLDER07/1987 | Schedule BPDF page 30 |
| 14 | JACKSON FINANCIAL INC.SOLE SHAREHOLDERDomestic entity | JACKSON HOLDINGS LLC | 75% or moreCode E | Yes | SOLE SHAREHOLDER12/2015 | Schedule BPDF page 30 |
Less than 5% may include zero. Code F identifies a role without specifying a percentage. Reported interests may overlap and may not include every owner. Total indirect ownership is not calculated.
Compliance & Disclosures
Filing dated 5/26/2026 12:11:49 PM
Responses were selected by the RIA in its filing. Questions are shortened for readability; “you” refers to the reporting firm, and some questions also cover advisory affiliates.
AFelonies2 No
In the past ten years, have you or any advisory affiliate:
- A1Been convicted of or pleaded guilty or no contest to a felony?No
- A2Been charged with a felony?No
BMisdemeanors2 No
In the past ten years, have you or any advisory affiliate:
- B1Been convicted of or pleaded guilty or no contest to a misdemeanor involving investments, an investment-related business, fraud, false statements or omissions, wrongful taking of property, bribery, perjury, forgery, counterfeiting, or extortion?No
- B2Been charged with a misdemeanor of the kind listed above?No
CSEC or CFTC actions5 No
Has the SEC or CFTC ever:
- C1Found you or an advisory affiliate made a false statement or omission?No
- C2Found you or an advisory affiliate violated SEC or CFTC regulations or statutes?No
- C3Found you or an advisory affiliate caused an investment-related business to have its authorization to do business denied, suspended, revoked, or restricted?No
- C4Entered an order against you or an advisory affiliate in connection with investment-related activity?No
- C5Imposed a civil money penalty on you or an advisory affiliate, or ordered you or an advisory affiliate to cease and desist from any activity?No
DOther regulatory actions2 Yes3 No
Has any other federal regulatory agency, state regulatory agency, or foreign financial regulatory authority ever:
- D1Found you or an advisory affiliate made a false statement or omission, or was dishonest, unfair, or unethical?No
- D2Found you or an advisory affiliate violated investment-related regulations or statutes?Yes
- D3Found you or an advisory affiliate caused an investment-related business to have its authorization to do business denied, suspended, revoked, or restricted?No
- D4In the past ten years, entered an order against you or an advisory affiliate in connection with investment-related activity?Yes
- D5Denied, suspended, or revoked your or an advisory affiliate’s registration or license, or otherwise prevented association with an investment-related business or restricted activities?No
ESelf-regulatory organization actions4 No
Has a self-regulatory organization or commodities exchange ever:
- E1Found you or an advisory affiliate made a false statement or omission?No
- E2Found you or an advisory affiliate violated its rules, other than a violation designated as a minor rule violation under an SEC-approved plan?No
- E3Found you or an advisory affiliate caused an investment-related business to have its authorization to do business denied, suspended, revoked, or restricted?No
- E4Disciplined you or an advisory affiliate by expulsion, suspension, barring association with other members, or otherwise restricting activities?No
FProfessional authorizations1 No
- FHas an authorization to act as an attorney, accountant, or federal contractor granted to you or an advisory affiliate ever been revoked or suspended?No
GPending regulatory proceedings1 No
- GAre you or any advisory affiliate now the subject of a regulatory proceeding that could result in a “Yes” answer to any part of C, D, or E?No
HCivil judicial actions and proceedings4 No
(1) Court actions
Has a domestic or foreign court:
- H(1)(a)In the past ten years, enjoined you or an advisory affiliate in connection with investment-related activity?No
- H(1)(b)Found that you or an advisory affiliate violated investment-related statutes or regulations?No
- H(1)(c)Dismissed, pursuant to a settlement agreement, an investment-related civil action brought against you or an advisory affiliate by a state or foreign financial regulatory authority?No
(2) Pending civil proceedings
- H(2)Are you or any advisory affiliate now the subject of a civil proceeding that could result in a “Yes” answer to any part of H(1)?No
Additional DRP filings 15 source blocks
Verbatim excerpts from supporting DRP filings, which may concern the firm or advisory affiliates. Amounts retain their filed labels; no total or attribution is inferred.
regulatory · block 1JACKSON NATIONAL LIFE INSURANCE COMPANYPDF pages 30–32
- Advisory affiliate name — filed text
- JACKSON NATIONAL LIFE INSURANCE COMPANY
- Regulator name — filed text
- STATE OF WASHINGTON OFFICE OF THE INSURANCE COMMISSIONER
- Monetary/Fine Amount — filed text
- $ 8,000.00
- How was matter resolved — filed text
- Consent
Action status / disposition — filed text
JACKSON SHALL PAY A FINE IN THE AMOUNT OF $8,000 BY MARCH 24, 2016. JACKSON SHALL FULLY COMPLY WITH THE STATUTES AND/OR REGULATIONS OF THE STATE OF WASHINGTON WHICH ARE THE SUBJECT OF THIS ORDER. IN ADDITION JACKSON WILL FULLY CARRY OUT ITS OBLIGATIONS UNDER THE COMPLIANCE PLAN AND WITHIN 30 DAYS OF THE ORDER PROVIDE A CORRECTIVE ACTION PLAN.
Other filed details
Description of allegations — filed text
IN CONNECTION WITH AN ACQUISITION, JACKSON NATIONAL LIFE INSURANCE COMPANY ("JACKSON") DID NOT TIMELY FILE A NAME CHANGE ENDORSEMENT WITH THE STATE OF WASHINGTON INSURANCE COMMISSIONER AND SENT VARIOUS CORRESPONDENCE WITH AN INCORRECT LEGAL NAME TO WASHINGTON CONSUMERS. JACKSON ALSO USED A NON-COMPLIANT FRAUD WARNING ON ITS FORMS.
Sanction detail — filed text
$8,000 FINE PAID ON 3/18/2016
Full extracted filing text
Includes form instructions and options. Options shown in this text do not identify which boxes were selected.
GENERAL INSTRUCTIONS
This Disclosure Reporting Page (DRP ADV) is an
INITIAL OR
AMENDED response used to report details for affirmative responses to Items 11.C., 11.D.,
11.E., 11.F. or 11.G. of Form ADV.
Regulatory Action
Check item(s) being responded to:
11.C(1)
11.C(2)
11.C(3)
11.C(4)
11.C(5)
11.D(1)
11.D(2)
11.D(3)
11.D(4)
11.D(5)
11.E(1)
11.E(2)
11.E(3)
11.E(4)
11.F.
11.G.
Use a separate DRP for each event or proceeding . The same event or proceeding may be reported for more than one person or entity using one DRP. File
with a completed Execution Page.
One event may result in more than one affirmative answer to Items 11.C., 11.D., 11.E., 11.F. or 11.G. Use only one DRP to report details related to the
same event. If an event gives rise to actions by more than one regulator, provide details for each action on a separate DRP.
PART I
A. The person(s) or entity(ies) for whom this DRP is being filed is (are):
You (the advisory firm)
You and one or more of your advisory affiliates
One or more of your advisory affiliates
If this DRP is being filed for an advisory affiliate, give the full name of the advisory affiliate below (for individuals, Last name, First name, Middle name).
If the advisory affiliate has a CRD number, provide that number. If not, indicate "non-registered" by checking the appropriate box.
ADV DRP - ADVISORY AFFILIATE
CRD
Number:
This advisory affiliate is
a Firm
an Individual
Registered:
Yes
No
Name:
JACKSON NATIONAL LIFE
INSURANCE COMPANY
(For individuals, Last, First,
Middle)
This DRP should be removed from the ADV record because the advisory affiliate(s) is no longer associated with the adviser.
This DRP should be removed from the ADV record because: (1) the event or proceeding occurred more than ten years ago or (2) the adviser is
registered or applying for registration with the SEC or reporting as an exempt reporting adviser with the SEC and the event was resolved in the
adviser's or advisory affiliate's favor.
If you are registered or registering with a state securities authority , you may remove a DRP for an event you reported only in response to Item
11.D(4), and only if that event occurred more than ten years ago. If you are registered or registering with the SEC, you may remove a DRP for any
event listed in Item 11 that occurred more than ten years ago.
This DRP should be removed from the ADV record because it was filed in error, such as due to a clerical or data-entry mistake. Explain the
circumstances:
B.
If the advisory affiliate is registered through the IARD system or CRD system, has the advisory affiliate submitted a DRP (with Form ADV, BD or U-4) to
the IARD or CRD for the event? If the answer is "Yes," no other information on this DRP must be provided.
Yes
No
NOTE: The completion of this form does not relieve the advisory affiliate of its obligation to update its IARD or CRD records.
PART II
1. Regulatory Action initiated by:
SEC
Other Federal
State
SRO
Foreign
(Full name of regulator, foreign financial regulatory authority, federal, state, or SRO)
STATE OF WASHINGTON OFFICE OF THE INSURANCE COMMISSIONER
2.
Principal Sanction:
Civil and Administrative Penalt(ies) /Fine(s)
Other Sanctions:
NONE
3.
Date Initiated (MM/DD/YYYY):
03/18/2016
Exact
Explanation
If not exact, provide explanation:
4.
Docket/Case Number:
16-0038
5.
Advisory Affiliate Employing Firm when activity occurred which led to the regulatory action (if applicable):
NOT APPLICABLE
6.
Principal Product Type:
No Product
Other Product Types:
NONE
7.
Describe the allegations related to this regulatory action (your response must fit within the space provided):
IN CONNECTION WITH AN ACQUISITION, JACKSON NATIONAL LIFE INSURANCE COMPANY ("JACKSON") DID NOT TIMELY FILE A NAME CHANGE
ENDORSEMENT WITH THE STATE OF WASHINGTON INSURANCE COMMISSIONER AND SENT VARIOUS CORRESPONDENCE WITH AN INCORRECT LEGAL
NAME TO WASHINGTON CONSUMERS. JACKSON ALSO USED A NON-COMPLIANT FRAUD WARNING ON ITS FORMS.
8.
Current Status?
Pending
On Appeal
Final
9.
If on appeal, regulatory action appealed to (SEC, SRO, Federal or State Court) and Date Appeal Filed:
NOT APPLICABLE
If Final or On Appeal, complete all items below. For Pending Actions, complete Item 13 only.
10. How was matter resolved:
Consent
11. Resolution Date (MM/DD/YYYY):
03/25/2016
Exact
Explanation
If not exact, provide explanation:
12. Resolution Detail:
A. Were any of the following Sanctions Ordered (check all appropriate items)?
Monetary/Fine Amount: $ 8,000.00
Revocation/Expulsion/Denial
Disgorgement/Restitution
Censure
Cease and Desist/Injunction
Bar
Suspension
B.
Other Sanctions Ordered:
NONE
Sanction detail: if suspended, enjoined or barred, provide duration including start date and capacities affected (General Securities Principal,
Financial Operations Principal, etc.). If requalification by exam/retraining was a condition of the sanction, provide length of time given to
requalify/retrain, type of exam required and whether condition has been satisfied. If disposition resulted in a fine, penalty, restitution,
disgorgement or monetary compensation, provide total amount, portion levied against you or an advisory affiliate, date paid and if any portion
of penalty was waived:
$8,000 FINE PAID ON 3/18/2016
13. Provide a brief summary of details related to the action status and (or) disposition and include relevant terms, conditions and dates (your response
must fit within the space provided).
JACKSON SHALL PAY A FINE IN THE AMOUNT OF $8,000 BY MARCH 24, 2016. JACKSON SHALL FULLY COMPLY WITH THE STATUTES AND/OR
REGULATIONS OF THE STATE OF WASHINGTON WHICH ARE THE SUBJECT OF THIS ORDER. IN ADDITION JACKSON WILL FULLY CARRY OUT ITS
OBLIGATIONS UNDER THE COMPLIANCE PLAN AND WITHIN 30 DAYS OF THE ORDER PROVIDE A CORRECTIVE ACTION PLAN.regulatory · block 2JACKSON NATIONAL LIFE INSURANCE COMPANYPDF pages 32–34
- Advisory affiliate name — filed text
- JACKSON NATIONAL LIFE INSURANCE COMPANY
- Regulator name — filed text
- STATE OF WASHINGTON OFFICE OF THE INSURANCE COMMISSIONER
- Monetary/Fine Amount — filed text
- $ 20,000.00
- How was matter resolved — filed text
- Consent
Action status / disposition — filed text
JACKSON SHALL PAY A FINE IN THE AMOUNT OF $20,000 BY MARCH 25, 2016. IN ADDITION, JACKSON WILL REFUND THE PREMIUM AND ANY OTHER PAYMENTS ALONG WITH 8% INTEREST TO THE INSURED BY MARCH 25, 2016 AND PROVIDE A CONFIRMATION LETTER TO THE INSURANCE COMMISSIONER THAT SUCH PAYMENTS HAVE BEEN MADE.
Other filed details
Description of allegations — filed text
IN CONNECTION WITH THE SALE OF A VARIABLE ANNUITY, JACKSON NATIONAL LIFE INSURANCE COMPANY ("JACKSON") DID NOT COMPLY WITH THE STATE SUITABILITY REQUIREMENTS AND UTILIZED AN APPLICATION FORM NOT APPROVED FOR USE IN THE STATE OF WASHINGTON.
Sanction detail — filed text
$20000 FINE PAID MARCH 18, 2016
Full extracted filing text
Includes form instructions and options. Options shown in this text do not identify which boxes were selected.
GENERAL INSTRUCTIONS
This Disclosure Reporting Page (DRP ADV) is an
INITIAL OR
AMENDED response used to report details for affirmative responses to Items 11.C., 11.D.,
11.E., 11.F. or 11.G. of Form ADV.
Regulatory Action
Check item(s) being responded to:
11.C(1)
11.C(2)
11.C(3)
11.C(4)
11.C(5)
11.D(1)
11.D(2)
11.D(3)
11.D(4)
11.D(5)
11.E(1)
11.E(2)
11.E(3)
11.E(4)
11.F.
11.G.
Use a separate DRP for each event or proceeding . The same event or proceeding may be reported for more than one person or entity using one DRP. File
with a completed Execution Page.
One event may result in more than one affirmative answer to Items 11.C., 11.D., 11.E., 11.F. or 11.G. Use only one DRP to report details related to the
same event. If an event gives rise to actions by more than one regulator, provide details for each action on a separate DRP.
PART I
A. The person(s) or entity(ies) for whom this DRP is being filed is (are):
You (the advisory firm)
You and one or more of your advisory affiliates
One or more of your advisory affiliates
If this DRP is being filed for an advisory affiliate, give the full name of the advisory affiliate below (for individuals, Last name, First name, Middle name).
If the advisory affiliate has a CRD number, provide that number. If not, indicate "non-registered" by checking the appropriate box.
ADV DRP - ADVISORY AFFILIATE
CRD
Number:
This advisory affiliate is
a Firm
an Individual
Registered:
Yes
No
Name:
JACKSON NATIONAL LIFE
INSURANCE COMPANY
(For individuals, Last, First,
Middle)
This DRP should be removed from the ADV record because the advisory affiliate(s) is no longer associated with the adviser.
This DRP should be removed from the ADV record because: (1) the event or proceeding occurred more than ten years ago or (2) the adviser is
registered or applying for registration with the SEC or reporting as an exempt reporting adviser with the SEC and the event was resolved in the
adviser's or advisory affiliate's favor.
If you are registered or registering with a state securities authority , you may remove a DRP for an event you reported only in response to Item
11.D(4), and only if that event occurred more than ten years ago. If you are registered or registering with the SEC, you may remove a DRP for any
event listed in Item 11 that occurred more than ten years ago.
This DRP should be removed from the ADV record because it was filed in error, such as due to a clerical or data-entry mistake. Explain the
circumstances:
B.
If the advisory affiliate is registered through the IARD system or CRD system, has the advisory affiliate submitted a DRP (with Form ADV, BD or U-4) to
the IARD or CRD for the event? If the answer is "Yes," no other information on this DRP must be provided.
Yes
No
NOTE: The completion of this form does not relieve the advisory affiliate of its obligation to update its IARD or CRD records.
PART II
1. Regulatory Action initiated by:
SEC
Other Federal
State
SRO
Foreign
(Full name of regulator, foreign financial regulatory authority, federal, state, or SRO)
STATE OF WASHINGTON OFFICE OF THE INSURANCE COMMISSIONER
2.
Principal Sanction:
Civil and Administrative Penalt(ies) /Fine(s)
Other Sanctions:
DISGORGEMENT/RESTITUTION
3.
Date Initiated (MM/DD/YYYY):
03/18/2016
Exact
Explanation
If not exact, provide explanation:
4.
Docket/Case Number:
16-0039
5.
Advisory Affiliate Employing Firm when activity occurred which led to the regulatory action (if applicable):
NOT APPLICABLE
6.
Principal Product Type:
Annuity(ies) - Variable
Other Product Types:
NONE
7.
Describe the allegations related to this regulatory action (your response must fit within the space provided):
IN CONNECTION WITH THE SALE OF A VARIABLE ANNUITY, JACKSON NATIONAL LIFE INSURANCE COMPANY ("JACKSON") DID NOT COMPLY WITH THE
STATE SUITABILITY REQUIREMENTS AND UTILIZED AN APPLICATION FORM NOT APPROVED FOR USE IN THE STATE OF WASHINGTON.
8.
Current Status?
Pending
On Appeal
Final
9.
If on appeal, regulatory action appealed to (SEC, SRO, Federal or State Court) and Date Appeal Filed:
NOT APPLICABLE
If Final or On Appeal, complete all items below. For Pending Actions, complete Item 13 only.
10. How was matter resolved:
Consent
11. Resolution Date (MM/DD/YYYY):
03/25/2016
Exact
Explanation
If not exact, provide explanation:
12. Resolution Detail:
A. Were any of the following Sanctions Ordered (check all appropriate items)?
Monetary/Fine Amount: $ 20,000.00
Revocation/Expulsion/Denial
Disgorgement/Restitution
Censure
Cease and Desist/Injunction
Bar
Suspension
B.
Other Sanctions Ordered:
NONE
Sanction detail: if suspended, enjoined or barred, provide duration including start date and capacities affected (General Securities Principal,
Financial Operations Principal, etc.). If requalification by exam/retraining was a condition of the sanction, provide length of time given to
requalify/retrain, type of exam required and whether condition has been satisfied. If disposition resulted in a fine, penalty, restitution,
disgorgement or monetary compensation, provide total amount, portion levied against you or an advisory affiliate, date paid and if any portion
of penalty was waived:
$20000 FINE PAID MARCH 18, 2016
13. Provide a brief summary of details related to the action status and (or) disposition and include relevant terms, conditions and dates (your response
must fit within the space provided).
JACKSON SHALL PAY A FINE IN THE AMOUNT OF $20,000 BY MARCH 25, 2016. IN ADDITION, JACKSON WILL REFUND THE PREMIUM AND ANY OTHER
PAYMENTS ALONG WITH 8% INTEREST TO THE INSURED BY MARCH 25, 2016 AND PROVIDE A CONFIRMATION LETTER TO THE INSURANCE
COMMISSIONER THAT SUCH PAYMENTS HAVE BEEN MADE.regulatory · block 3JACKSON NATIONAL LIFE INSURANCE COMPANYPDF pages 34–36
- Advisory affiliate name — filed text
- JACKSON NATIONAL LIFE INSURANCE COMPANY
- Regulator name — filed text
- NORTH CAROLINA DEPARTMENT OF INSURANCE
- How was matter resolved — filed text
- Other
Action status / disposition — filed text
THE COMPANY AGREED TO REVIEW AND AMEND EXISTING PROCEDURES AND PAY AGGREGATE REMEDIATION TO POLICYHOLDERS IN THE AMOUNT OF $45,334. THE FINAL REPORT WAS RECEIVED AND PURSUANT TO NC STATUTORY REQUIREMENTS IT WAS REVIEWED BY THE JACKSON BOARD.
Other filed details
Description of allegations — filed text
NC MARKET CONDUCT EXAM FOCUSED ON CLAIMS SETTLEMENTS, COMPLAINT HANDLING AND THE SUITABILITY REVIEW OF FIXED ANNUITIES. ONE MATERIAL ITEM WAS IDENTIFIED; VIOLATIONS CONCERNING INCORRECT INTEREST ON PROCEEDS PAID ON SOME CLAIMS. THE EXAMINER ADVISED THE COMPANY IT WILL NOT RECOMMEND A FINE BUT ASKED THE COMPANY TO REVIEW THE ENTIRE EXAM POPULATION AND REMEDIATE ANY ADDITIONAL CLAIMS. ON 29 JULY 2019 THE COMPANY RECEIVED DIRECTIVES TO COMPLETE A SELF-CRITICAL ANALYSIS FOR A TWO-YEAR TIME PERIOD AND PROVIDE REPORTS TO NC ON A SEMI-ANNUAL BASIS.
Sanction detail — filed text
THE COMPANY AGREED TO REVIEW AND AMEND EXISTING PROCEDURES AND PAY AGGREGATE REMEDIATION TO POLICYHOLDERS IN THE AMOUNT OF $45,334. THE FINAL REPORT WAS RECEIVED AND PURSUANT TO NC STATUTORY REQUIREMENTS IT WAS REVIEWED BY THE JACKSON BOARD.
Full extracted filing text
Includes form instructions and options. Options shown in this text do not identify which boxes were selected.
GENERAL INSTRUCTIONS This Disclosure Reporting Page (DRP ADV) is an INITIAL OR AMENDED response used to report details for affirmative responses to Items 11.C., 11.D., 11.E., 11.F. or 11.G. of Form ADV. Regulatory Action Check item(s) being responded to: 11.C(1) 11.C(2) 11.C(3) 11.C(4) 11.C(5) 11.D(1) 11.D(2) 11.D(3) 11.D(4) 11.D(5) 11.E(1) 11.E(2) 11.E(3) 11.E(4) 11.F. 11.G. Use a separate DRP for each event or proceeding . The same event or proceeding may be reported for more than one person or entity using one DRP. File with a completed Execution Page. One event may result in more than one affirmative answer to Items 11.C., 11.D., 11.E., 11.F. or 11.G. Use only one DRP to report details related to the same event. If an event gives rise to actions by more than one regulator, provide details for each action on a separate DRP. PART I A. The person(s) or entity(ies) for whom this DRP is being filed is (are): You (the advisory firm) You and one or more of your advisory affiliates One or more of your advisory affiliates If this DRP is being filed for an advisory affiliate, give the full name of the advisory affiliate below (for individuals, Last name, First name, Middle name). If the advisory affiliate has a CRD number, provide that number. If not, indicate "non-registered" by checking the appropriate box. ADV DRP - ADVISORY AFFILIATE CRD Number: This advisory affiliate is a Firm an Individual Registered: Yes No Name: JACKSON NATIONAL LIFE INSURANCE COMPANY (For individuals, Last, First, Middle) This DRP should be removed from the ADV record because the advisory affiliate(s) is no longer associated with the adviser. This DRP should be removed from the ADV record because: (1) the event or proceeding occurred more than ten years ago or (2) the adviser is registered or applying for registration with the SEC or reporting as an exempt reporting adviser with the SEC and the event was resolved in the adviser's or advisory affiliate's favor. If you are registered or registering with a state securities authority , you may remove a DRP for an event you reported only in response to Item 11.D(4), and only if that event occurred more than ten years ago. If you are registered or registering with the SEC, you may remove a DRP for any event listed in Item 11 that occurred more than ten years ago. This DRP should be removed from the ADV record because it was filed in error, such as due to a clerical or data-entry mistake. Explain the circumstances: B. If the advisory affiliate is registered through the IARD system or CRD system, has the advisory affiliate submitted a DRP (with Form ADV, BD or U-4) to the IARD or CRD for the event? If the answer is "Yes," no other information on this DRP must be provided. Yes No NOTE: The completion of this form does not relieve the advisory affiliate of its obligation to update its IARD or CRD records. PART II 1. Regulatory Action initiated by: SEC Other Federal State SRO Foreign (Full name of regulator, foreign financial regulatory authority, federal, state, or SRO) NORTH CAROLINA DEPARTMENT OF INSURANCE 2. Principal Sanction: Other Other Sanctions: VIOLATIONS AND RECOMMENDATIONS 3. Date Initiated (MM/DD/YYYY): 09/08/2017 Exact Explanation If not exact, provide explanation: 4. Docket/Case Number: NC-NC131-23 5. Advisory Affiliate Employing Firm when activity occurred which led to the regulatory action (if applicable): 6. Principal Product Type: Insurance Other Product Types: 7. Describe the allegations related to this regulatory action (your response must fit within the space provided): NC MARKET CONDUCT EXAM FOCUSED ON CLAIMS SETTLEMENTS, COMPLAINT HANDLING AND THE SUITABILITY REVIEW OF FIXED ANNUITIES. ONE MATERIAL ITEM WAS IDENTIFIED; VIOLATIONS CONCERNING INCORRECT INTEREST ON PROCEEDS PAID ON SOME CLAIMS. THE EXAMINER ADVISED THE COMPANY IT WILL NOT RECOMMEND A FINE BUT ASKED THE COMPANY TO REVIEW THE ENTIRE EXAM POPULATION AND REMEDIATE ANY ADDITIONAL CLAIMS. ON 29 JULY 2019 THE COMPANY RECEIVED DIRECTIVES TO COMPLETE A SELF-CRITICAL ANALYSIS FOR A TWO-YEAR TIME PERIOD AND PROVIDE REPORTS TO NC ON A SEMI-ANNUAL BASIS. 8. Current Status? Pending On Appeal Final 9. If on appeal, regulatory action appealed to (SEC, SRO, Federal or State Court) and Date Appeal Filed: If Final or On Appeal, complete all items below. For Pending Actions, complete Item 13 only. 10. How was matter resolved: Other 11. Resolution Date (MM/DD/YYYY): 05/03/2019 Exact Explanation If not exact, provide explanation: 12. Resolution Detail: A. Were any of the following Sanctions Ordered (check all appropriate items)? Monetary/Fine Amount: $ Revocation/Expulsion/Denial Disgorgement/Restitution Censure Cease and Desist/Injunction Bar Suspension B. Other Sanctions Ordered: THE COMPANY AGREED TO REVIEW AND AMEND EXISTING PROCEDURES AND PAY AGGREGATE REMEDIATION TO POLICYHOLDERS IN THE AMOUNT OF $45,334. THE FINAL REPORT WAS RECEIVED AND PURSUANT TO NC STATUTORY REQUIREMENTS IT WAS REVIEWED BY THE JACKSON BOARD. Sanction detail: if suspended, enjoined or barred, provide duration including start date and capacities affected (General Securities Principal, Financial Operations Principal, etc.). If requalification by exam/retraining was a condition of the sanction, provide length of time given to requalify/retrain, type of exam required and whether condition has been satisfied. If disposition resulted in a fine, penalty, restitution, disgorgement or monetary compensation, provide total amount, portion levied against you or an advisory affiliate, date paid and if any portion of penalty was waived: THE COMPANY AGREED TO REVIEW AND AMEND EXISTING PROCEDURES AND PAY AGGREGATE REMEDIATION TO POLICYHOLDERS IN THE AMOUNT OF $45,334. THE FINAL REPORT WAS RECEIVED AND PURSUANT TO NC STATUTORY REQUIREMENTS IT WAS REVIEWED BY THE JACKSON BOARD. 13. Provide a brief summary of details related to the action status and (or) disposition and include relevant terms, conditions and dates (your response must fit within the space provided). THE COMPANY AGREED TO REVIEW AND AMEND EXISTING PROCEDURES AND PAY AGGREGATE REMEDIATION TO POLICYHOLDERS IN THE AMOUNT OF $45,334. THE FINAL REPORT WAS RECEIVED AND PURSUANT TO NC STATUTORY REQUIREMENTS IT WAS REVIEWED BY THE JACKSON BOARD.
regulatory · block 4JACKSON NATIONAL LIFE INSURANCE COMPANYPDF pages 36–38
- Advisory affiliate name — filed text
- JACKSON NATIONAL LIFE INSURANCE COMPANY
- Regulator name — filed text
- CALIFORNIA DEPARTMENT OF INSURANCE
- How was matter resolved — filed text
- Other
Action status / disposition — filed text
THE LETTERS PROVIDED TO BENEFICIARIES INCLUDED LANGUAGE NOT APPLICABLE TO CALIFORNIA STATUTORY INTEREST LAW. THESE WERE ISOLATED INSTANCES WHEREIN ANOTHER STATE'S INTEREST REQUIREMENT WAS INADVERTENTLY INCLUDED IN THE BENEFICIARY LETTERS. THE ADJUSTER WAS COUNSELED TO ENSURE FUTURE COMPLIANCE.
Other filed details
Description of allegations — filed text
THIS EXAMINATION FOCUSED ON CLAIMS PROCESSING ACROSS ALL PRODUCT TYPES. THE REPORT STATES THAT IN TWO INSTANCES, THE COMPANY MISREPRESENTED TO CLAIMANTS' PERTINENT FACTS OR INSURANCE POLICY PROVISIONS RELATING TO ANY COVERAGES AT ISSUE. THE COMPANY GAVE THE BENEFICIARIES INCORRECT INTEREST RATE INFORMATION IN LETTERS DATED AUGUST 23, 2018 AND MAY 24, 2019. THE DEPARTMENT ALLEGES THESE ACTS ARE IN VIOLATION OF CIC §790.03(H)(1).
Sanction detail — filed text
THE LETTERS PROVIDED TO BENEFICIARIES INCLUDED LANGUAGE NOT APPLICABLE TO CALIFORNIA STATUTORY INTEREST LAW. THESE WERE ISOLATED INSTANCES WHEREIN ANOTHER STATE'S INTEREST REQUIREMENT WAS INADVERTENTLY INCLUDED IN THE BENEFICIARY LETTERS. THE ADJUSTER WAS COUNSELED TO ENSURE FUTURE COMPLIANCE.
Full extracted filing text
Includes form instructions and options. Options shown in this text do not identify which boxes were selected.
GENERAL INSTRUCTIONS This Disclosure Reporting Page (DRP ADV) is an INITIAL OR AMENDED response used to report details for affirmative responses to Items 11.C., 11.D., 11.E., 11.F. or 11.G. of Form ADV. Regulatory Action Check item(s) being responded to: 11.C(1) 11.C(2) 11.C(3) 11.C(4) 11.C(5) 11.D(1) 11.D(2) 11.D(3) 11.D(4) 11.D(5) 11.E(1) 11.E(2) 11.E(3) 11.E(4) 11.F. 11.G. Use a separate DRP for each event or proceeding . The same event or proceeding may be reported for more than one person or entity using one DRP. File with a completed Execution Page. One event may result in more than one affirmative answer to Items 11.C., 11.D., 11.E., 11.F. or 11.G. Use only one DRP to report details related to the same event. If an event gives rise to actions by more than one regulator, provide details for each action on a separate DRP. PART I A. The person(s) or entity(ies) for whom this DRP is being filed is (are): You (the advisory firm) You and one or more of your advisory affiliates One or more of your advisory affiliates If this DRP is being filed for an advisory affiliate, give the full name of the advisory affiliate below (for individuals, Last name, First name, Middle name). If the advisory affiliate has a CRD number, provide that number. If not, indicate "non-registered" by checking the appropriate box. ADV DRP - ADVISORY AFFILIATE CRD Number: This advisory affiliate is a Firm an Individual Registered: Yes No Name: JACKSON NATIONAL LIFE INSURANCE COMPANY (For individuals, Last, First, Middle) This DRP should be removed from the ADV record because the advisory affiliate(s) is no longer associated with the adviser. This DRP should be removed from the ADV record because: (1) the event or proceeding occurred more than ten years ago or (2) the adviser is registered or applying for registration with the SEC or reporting as an exempt reporting adviser with the SEC and the event was resolved in the adviser's or advisory affiliate's favor. If you are registered or registering with a state securities authority , you may remove a DRP for an event you reported only in response to Item 11.D(4), and only if that event occurred more than ten years ago. If you are registered or registering with the SEC, you may remove a DRP for any event listed in Item 11 that occurred more than ten years ago. This DRP should be removed from the ADV record because it was filed in error, such as due to a clerical or data-entry mistake. Explain the circumstances: B. If the advisory affiliate is registered through the IARD system or CRD system, has the advisory affiliate submitted a DRP (with Form ADV, BD or U-4) to the IARD or CRD for the event? If the answer is "Yes," no other information on this DRP must be provided. Yes No NOTE: The completion of this form does not relieve the advisory affiliate of its obligation to update its IARD or CRD records. PART II 1. Regulatory Action initiated by: SEC Other Federal State SRO Foreign (Full name of regulator, foreign financial regulatory authority, federal, state, or SRO) CALIFORNIA DEPARTMENT OF INSURANCE 2. Principal Sanction: Other Other Sanctions: VIOLATIONS AND RECOMMENDATIONS 3. Date Initiated (MM/DD/YYYY): 07/31/2019 Exact Explanation If not exact, provide explanation: 4. Docket/Case Number: NAIC #65056 CDI #1976-0 5. Advisory Affiliate Employing Firm when activity occurred which led to the regulatory action (if applicable): 6. Principal Product Type: Insurance Other Product Types: 7. Describe the allegations related to this regulatory action (your response must fit within the space provided): THIS EXAMINATION FOCUSED ON CLAIMS PROCESSING ACROSS ALL PRODUCT TYPES. THE REPORT STATES THAT IN TWO INSTANCES, THE COMPANY MISREPRESENTED TO CLAIMANTS' PERTINENT FACTS OR INSURANCE POLICY PROVISIONS RELATING TO ANY COVERAGES AT ISSUE. THE COMPANY GAVE THE BENEFICIARIES INCORRECT INTEREST RATE INFORMATION IN LETTERS DATED AUGUST 23, 2018 AND MAY 24, 2019. THE DEPARTMENT ALLEGES THESE ACTS ARE IN VIOLATION OF CIC §790.03(H)(1). 8. Current Status? Pending On Appeal Final 9. If on appeal, regulatory action appealed to (SEC, SRO, Federal or State Court) and Date Appeal Filed: If Final or On Appeal, complete all items below. For Pending Actions, complete Item 13 only. 10. How was matter resolved: Other 11. Resolution Date (MM/DD/YYYY): 11/09/2020 Exact Explanation If not exact, provide explanation: 12. Resolution Detail: A. Were any of the following Sanctions Ordered (check all appropriate items)? Monetary/Fine Amount: $ Revocation/Expulsion/Denial Disgorgement/Restitution Censure Cease and Desist/Injunction Bar Suspension B. Other Sanctions Ordered: VIOLATIONS AND RECOMMENDATIONS Sanction detail: if suspended, enjoined or barred, provide duration including start date and capacities affected (General Securities Principal, Financial Operations Principal, etc.). If requalification by exam/retraining was a condition of the sanction, provide length of time given to requalify/retrain, type of exam required and whether condition has been satisfied. If disposition resulted in a fine, penalty, restitution, disgorgement or monetary compensation, provide total amount, portion levied against you or an advisory affiliate, date paid and if any portion of penalty was waived: THE LETTERS PROVIDED TO BENEFICIARIES INCLUDED LANGUAGE NOT APPLICABLE TO CALIFORNIA STATUTORY INTEREST LAW. THESE WERE ISOLATED INSTANCES WHEREIN ANOTHER STATE'S INTEREST REQUIREMENT WAS INADVERTENTLY INCLUDED IN THE BENEFICIARY LETTERS. THE ADJUSTER WAS COUNSELED TO ENSURE FUTURE COMPLIANCE. 13. Provide a brief summary of details related to the action status and (or) disposition and include relevant terms, conditions and dates (your response must fit within the space provided). THE LETTERS PROVIDED TO BENEFICIARIES INCLUDED LANGUAGE NOT APPLICABLE TO CALIFORNIA STATUTORY INTEREST LAW. THESE WERE ISOLATED INSTANCES WHEREIN ANOTHER STATE'S INTEREST REQUIREMENT WAS INADVERTENTLY INCLUDED IN THE BENEFICIARY LETTERS. THE ADJUSTER WAS COUNSELED TO ENSURE FUTURE COMPLIANCE.
regulatory · block 5JACKSON NATIONAL LIFE INSURANCE COMPANYPDF pages 38–40
- Advisory affiliate name — filed text
- JACKSON NATIONAL LIFE INSURANCE COMPANY
- Regulator name — filed text
- STATE OF CONNECTICUT INSURANCE DEPARTMENT
- How was matter resolved — filed text
- Consent
Action status / disposition — filed text
JACKSON AGREED TO PAY A $1,500 FINE FOR THE VIOLATIONS NOTED. THE PROCESS FOR UPDATING PRODUCER APPOINTMENTS IS MANUAL. OPERATIONS IS CURRENTLY WORKING TO AUTOMATE THE PROCESS WITH SOFTWARE UPDATES. A TENTATIVE IMPLEMENTATION IS SLATED FOR 4TH QUARTER 2021. PREVIOUSLY A FULL STATE REVIEW OF ALL APPOINTMENTS WAS COMPLETED ON AN ANNUAL BASIS TO CONFIRM ACCURACY. THE REVIEW SCHEDULE HAS BEEN AMENDED TO OCCUR QUARTERLY UNTIL THE AUTOMATION PROCESS IS COMPLETE.
Other filed details
Description of allegations — filed text
THE EXAMINATION REPORT STATES THAT THE COMPANY FAILED TO FOLLOW ESTABLISHED PRACTICES AND PROCEDURES TO ENSURE COMPLIANCE WITH STATUTORY REQUIREMENTS, RESULTING IN THE INSTANCE OF: A.ONE (1) PRODUCER ACTING AS AGENT OF RESPONDENT WITHOUT REQUIRED APPOINTMENT.
Sanction detail — filed text
JACKSON AGREED TO PAY A $1,500 FINE FOR THE VIOLATIONS NOTED. THE PROCESS FOR UPDATING PRODUCER APPOINTMENTS IS MANUAL. OPERATIONS IS CURRENTLY WORKING TO AUTOMATE THE PROCESS WITH SOFTWARE UPDATES. A TENTATIVE IMPLEMENTATION IS SLATED FOR 4TH QUARTER 2021. PREVIOUSLY A FULL STATE REVIEW OF ALL APPOINTMENTS WAS COMPLETED ON AN ANNUAL BASIS TO CONFIRM ACCURACY. THE REVIEW SCHEDULE HAS BEEN AMENDED TO OCCUR QUARTERLY UNTIL THE AUTOMATION PROCESS IS COMPLETE.
Full extracted filing text
Includes form instructions and options. Options shown in this text do not identify which boxes were selected.
GENERAL INSTRUCTIONS This Disclosure Reporting Page (DRP ADV) is an INITIAL OR AMENDED response used to report details for affirmative responses to Items 11.C., 11.D., 11.E., 11.F. or 11.G. of Form ADV. Regulatory Action Check item(s) being responded to: 11.C(1) 11.C(2) 11.C(3) 11.C(4) 11.C(5) 11.D(1) 11.D(2) 11.D(3) 11.D(4) 11.D(5) 11.E(1) 11.E(2) 11.E(3) 11.E(4) 11.F. 11.G. Use a separate DRP for each event or proceeding . The same event or proceeding may be reported for more than one person or entity using one DRP. File with a completed Execution Page. One event may result in more than one affirmative answer to Items 11.C., 11.D., 11.E., 11.F. or 11.G. Use only one DRP to report details related to the same event. If an event gives rise to actions by more than one regulator, provide details for each action on a separate DRP. PART I A. The person(s) or entity(ies) for whom this DRP is being filed is (are): You (the advisory firm) You and one or more of your advisory affiliates One or more of your advisory affiliates If this DRP is being filed for an advisory affiliate, give the full name of the advisory affiliate below (for individuals, Last name, First name, Middle name). If the advisory affiliate has a CRD number, provide that number. If not, indicate "non-registered" by checking the appropriate box. ADV DRP - ADVISORY AFFILIATE CRD Number: This advisory affiliate is a Firm an Individual Registered: Yes No Name: JACKSON NATIONAL LIFE INSURANCE COMPANY (For individuals, Last, First, Middle) This DRP should be removed from the ADV record because the advisory affiliate(s) is no longer associated with the adviser. This DRP should be removed from the ADV record because: (1) the event or proceeding occurred more than ten years ago or (2) the adviser is registered or applying for registration with the SEC or reporting as an exempt reporting adviser with the SEC and the event was resolved in the adviser's or advisory affiliate's favor. If you are registered or registering with a state securities authority , you may remove a DRP for an event you reported only in response to Item 11.D(4), and only if that event occurred more than ten years ago. If you are registered or registering with the SEC, you may remove a DRP for any event listed in Item 11 that occurred more than ten years ago. This DRP should be removed from the ADV record because it was filed in error, such as due to a clerical or data-entry mistake. Explain the circumstances: B. If the advisory affiliate is registered through the IARD system or CRD system, has the advisory affiliate submitted a DRP (with Form ADV, BD or U-4) to the IARD or CRD for the event? If the answer is "Yes," no other information on this DRP must be provided. Yes No NOTE: The completion of this form does not relieve the advisory affiliate of its obligation to update its IARD or CRD records. PART II 1. Regulatory Action initiated by: SEC Other Federal State SRO Foreign (Full name of regulator, foreign financial regulatory authority, federal, state, or SRO) STATE OF CONNECTICUT INSURANCE DEPARTMENT 2. Principal Sanction: Civil and Administrative Penalt(ies) /Fine(s) Other Sanctions: 3. Date Initiated (MM/DD/YYYY): 10/28/2019 Exact Explanation If not exact, provide explanation: 4. Docket/Case Number: DOCKET MC 20-05 5. Advisory Affiliate Employing Firm when activity occurred which led to the regulatory action (if applicable): 6. Principal Product Type: Insurance Other Product Types: 7. Describe the allegations related to this regulatory action (your response must fit within the space provided): THE EXAMINATION REPORT STATES THAT THE COMPANY FAILED TO FOLLOW ESTABLISHED PRACTICES AND PROCEDURES TO ENSURE COMPLIANCE WITH STATUTORY REQUIREMENTS, RESULTING IN THE INSTANCE OF: A.ONE (1) PRODUCER ACTING AS AGENT OF RESPONDENT WITHOUT REQUIRED APPOINTMENT. 8. Current Status? Pending On Appeal Final 9. If on appeal, regulatory action appealed to (SEC, SRO, Federal or State Court) and Date Appeal Filed: If Final or On Appeal, complete all items below. For Pending Actions, complete Item 13 only. 10. How was matter resolved: Consent 11. Resolution Date (MM/DD/YYYY): 01/29/2020 Exact Explanation If not exact, provide explanation: 12. Resolution Detail: A. Were any of the following Sanctions Ordered (check all appropriate items)? Monetary/Fine Amount: $ Revocation/Expulsion/Denial Disgorgement/Restitution Censure Cease and Desist/Injunction Bar Suspension B. Other Sanctions Ordered: JACKSON AGREED TO PAY A $1,500 FINE FOR THE VIOLATIONS NOTED. THE PROCESS FOR UPDATING PRODUCER APPOINTMENTS IS MANUAL. OPERATIONS IS CURRENTLY WORKING TO AUTOMATE THE PROCESS WITH SOFTWARE UPDATES. A TENTATIVE IMPLEMENTATION IS SLATED FOR 4TH QUARTER 2021. PREVIOUSLY A FULL STATE REVIEW OF ALL APPOINTMENTS WAS COMPLETED ON AN ANNUAL BASIS TO CONFIRM ACCURACY. THE REVIEW SCHEDULE HAS BEEN AMENDED TO OCCUR QUARTERLY UNTIL THE AUTOMATION PROCESS IS COMPLETE. Sanction detail: if suspended, enjoined or barred, provide duration including start date and capacities affected (General Securities Principal, Financial Operations Principal, etc.). If requalification by exam/retraining was a condition of the sanction, provide length of time given to requalify/retrain, type of exam required and whether condition has been satisfied. If disposition resulted in a fine, penalty, restitution, disgorgement or monetary compensation, provide total amount, portion levied against you or an advisory affiliate, date paid and if any portion of penalty was waived: JACKSON AGREED TO PAY A $1,500 FINE FOR THE VIOLATIONS NOTED. THE PROCESS FOR UPDATING PRODUCER APPOINTMENTS IS MANUAL. OPERATIONS IS CURRENTLY WORKING TO AUTOMATE THE PROCESS WITH SOFTWARE UPDATES. A TENTATIVE IMPLEMENTATION IS SLATED FOR 4TH QUARTER 2021. PREVIOUSLY A FULL STATE REVIEW OF ALL APPOINTMENTS WAS COMPLETED ON AN ANNUAL BASIS TO CONFIRM ACCURACY. THE REVIEW SCHEDULE HAS BEEN AMENDED TO OCCUR QUARTERLY UNTIL THE AUTOMATION PROCESS IS COMPLETE. 13. Provide a brief summary of details related to the action status and (or) disposition and include relevant terms, conditions and dates (your response must fit within the space provided). JACKSON AGREED TO PAY A $1,500 FINE FOR THE VIOLATIONS NOTED. THE PROCESS FOR UPDATING PRODUCER APPOINTMENTS IS MANUAL. OPERATIONS IS CURRENTLY WORKING TO AUTOMATE THE PROCESS WITH SOFTWARE UPDATES. A TENTATIVE IMPLEMENTATION IS SLATED FOR 4TH QUARTER 2021. PREVIOUSLY A FULL STATE REVIEW OF ALL APPOINTMENTS WAS COMPLETED ON AN ANNUAL BASIS TO CONFIRM ACCURACY. THE REVIEW SCHEDULE HAS BEEN AMENDED TO OCCUR QUARTERLY UNTIL THE AUTOMATION PROCESS IS COMPLETE.
regulatory · block 6JACKSON NATIONAL LIFE INSURANCE COMPANYPDF pages 40–42
- Advisory affiliate name — filed text
- JACKSON NATIONAL LIFE INSURANCE COMPANY
- Regulator name — filed text
- LOUISIANA DEPARTMENT OF INSURANCE
- Monetary/Fine Amount — filed text
- $ 1,000.00
- How was matter resolved — filed text
- Settled
Action status / disposition — filed text
THE COMPANY REMITED THE FINE OF $1,000 TO THE LOUISIANA DEPARTMENT OF INSURANCE.
Other filed details
Description of allegations — filed text
THE COMPANY VIOLATED CERTAIN PROVISIONS OF THE LOUISIANA INSURANCE CODE, TITLE 22, LA. R.S. 11:1 ET SEQ. SPECIFICALLY, THE VIOLATION RELATES TO MISREPRESENTING THE BENEFITS OF THE POLICY AND PAYING OUT THE LUMP SUM TO A BENEFICIARY WHEN A PRE-SELECTED DEATH BENEFIT OPTION HAD BEEN SELECTED BY THE CONTRACT OWNER.
Sanction detail — filed text
THE COMPANY REMITED THE FINE OF $1,000 TO THE LOUISIANA DEPARTMENT OF INSURANCE.
Full extracted filing text
Includes form instructions and options. Options shown in this text do not identify which boxes were selected.
GENERAL INSTRUCTIONS This Disclosure Reporting Page (DRP ADV) is an INITIAL OR AMENDED response used to report details for affirmative responses to Items 11.C., 11.D., 11.E., 11.F. or 11.G. of Form ADV. Regulatory Action Check item(s) being responded to: 11.C(1) 11.C(2) 11.C(3) 11.C(4) 11.C(5) 11.D(1) 11.D(2) 11.D(3) 11.D(4) 11.D(5) 11.E(1) 11.E(2) 11.E(3) 11.E(4) 11.F. 11.G. Use a separate DRP for each event or proceeding . The same event or proceeding may be reported for more than one person or entity using one DRP. File with a completed Execution Page. One event may result in more than one affirmative answer to Items 11.C., 11.D., 11.E., 11.F. or 11.G. Use only one DRP to report details related to the same event. If an event gives rise to actions by more than one regulator, provide details for each action on a separate DRP. PART I A. The person(s) or entity(ies) for whom this DRP is being filed is (are): You (the advisory firm) You and one or more of your advisory affiliates One or more of your advisory affiliates If this DRP is being filed for an advisory affiliate, give the full name of the advisory affiliate below (for individuals, Last name, First name, Middle name). If the advisory affiliate has a CRD number, provide that number. If not, indicate "non-registered" by checking the appropriate box. ADV DRP - ADVISORY AFFILIATE CRD Number: This advisory affiliate is a Firm an Individual Registered: Yes No Name: JACKSON NATIONAL LIFE INSURANCE COMPANY (For individuals, Last, First, Middle) This DRP should be removed from the ADV record because the advisory affiliate(s) is no longer associated with the adviser. This DRP should be removed from the ADV record because: (1) the event or proceeding occurred more than ten years ago or (2) the adviser is registered or applying for registration with the SEC or reporting as an exempt reporting adviser with the SEC and the event was resolved in the adviser's or advisory affiliate's favor. If you are registered or registering with a state securities authority , you may remove a DRP for an event you reported only in response to Item 11.D(4), and only if that event occurred more than ten years ago. If you are registered or registering with the SEC, you may remove a DRP for any event listed in Item 11 that occurred more than ten years ago. This DRP should be removed from the ADV record because it was filed in error, such as due to a clerical or data-entry mistake. Explain the circumstances: B. If the advisory affiliate is registered through the IARD system or CRD system, has the advisory affiliate submitted a DRP (with Form ADV, BD or U-4) to the IARD or CRD for the event? If the answer is "Yes," no other information on this DRP must be provided. Yes No NOTE: The completion of this form does not relieve the advisory affiliate of its obligation to update its IARD or CRD records. PART II 1. Regulatory Action initiated by: SEC Other Federal State SRO Foreign (Full name of regulator, foreign financial regulatory authority, federal, state, or SRO) LOUISIANA DEPARTMENT OF INSURANCE 2. Principal Sanction: Civil and Administrative Penalt(ies) /Fine(s) Other Sanctions: 3. Date Initiated (MM/DD/YYYY): 01/07/2020 Exact Explanation If not exact, provide explanation: 4. Docket/Case Number: LDI #698 NAIC #65056 5. Advisory Affiliate Employing Firm when activity occurred which led to the regulatory action (if applicable): 6. Principal Product Type: Annuity(ies) - Fixed Other Product Types: 7. Describe the allegations related to this regulatory action (your response must fit within the space provided): THE COMPANY VIOLATED CERTAIN PROVISIONS OF THE LOUISIANA INSURANCE CODE, TITLE 22, LA. R.S. 11:1 ET SEQ. SPECIFICALLY, THE VIOLATION RELATES TO MISREPRESENTING THE BENEFITS OF THE POLICY AND PAYING OUT THE LUMP SUM TO A BENEFICIARY WHEN A PRE-SELECTED DEATH BENEFIT OPTION HAD BEEN SELECTED BY THE CONTRACT OWNER. 8. Current Status? Pending On Appeal Final 9. If on appeal, regulatory action appealed to (SEC, SRO, Federal or State Court) and Date Appeal Filed: If Final or On Appeal, complete all items below. For Pending Actions, complete Item 13 only. 10. How was matter resolved: Settled 11. Resolution Date (MM/DD/YYYY): 12/21/2020 Exact Explanation If not exact, provide explanation: 12. Resolution Detail: A. Were any of the following Sanctions Ordered (check all appropriate items)? Monetary/Fine Amount: $ 1,000.00 Revocation/Expulsion/Denial Disgorgement/Restitution Censure Cease and Desist/Injunction Bar Suspension B. Other Sanctions Ordered: Sanction detail: if suspended, enjoined or barred, provide duration including start date and capacities affected (General Securities Principal, Financial Operations Principal, etc.). If requalification by exam/retraining was a condition of the sanction, provide length of time given to requalify/retrain, type of exam required and whether condition has been satisfied. If disposition resulted in a fine, penalty, restitution, disgorgement or monetary compensation, provide total amount, portion levied against you or an advisory affiliate, date paid and if any portion of penalty was waived: THE COMPANY REMITED THE FINE OF $1,000 TO THE LOUISIANA DEPARTMENT OF INSURANCE. 13. Provide a brief summary of details related to the action status and (or) disposition and include relevant terms, conditions and dates (your response must fit within the space provided). THE COMPANY REMITED THE FINE OF $1,000 TO THE LOUISIANA DEPARTMENT OF INSURANCE.
Show 9 more source blocks
regulatory · block 7JACKSON NATIONAL LIFE INSURANCE COMPANYPDF pages 42–44
- Advisory affiliate name — filed text
- JACKSON NATIONAL LIFE INSURANCE COMPANY
- Regulator name — filed text
- DELAWARE DEPARTMENT OF INSURANCE
- Monetary/Fine Amount — filed text
- $ 35,000.00
- How was matter resolved — filed text
- Consent
Action status / disposition — filed text
IN ITS FINAL REPORT, DELAWARE NOTED 9 FINDINGS WITH 46 EXCEPTIONS. THE DEPARTMENT ORIGINALLY ASSESSED A FINE OF $46,000, BUT THE REGULATORY AFFAIRS TEAM WAS ABLE TO NEGOTIATE AND REDUCE THE NUMBER OF EXCEPTIONS NOTED ON THE CONSENT ORDER. AS A RESULT, THE FINE AMOUNT WAS LOWERED TO $35,000. THE FINAL REPORT WAS ISSUED ON OCTOBER 26, 2021, AND A CONSENT ORDER WAS EXECUTED ON NOVEMBER 30, 2021.
Other filed details
Description of allegations — filed text
THE EXAM BY THE DELAWARE DEPARTMENT OF INSURANCE ("DE" OR THE "DEPARTMENT") WAS A COMPREHENSIVE, MARKET CONDUCT EXAMINATION THAT COVERED ALL ASPECTS OF JACKSON'S CORE ANNUITY BUSINESS AS WELL AS CLOSED BLOCKS OF LIFE AND ANNUITY BUSINESS. THE EXAMINATION FOCUSED ON ADVERTISING, CLAIMS, COMPLAINTS, POLICYHOLDER SERVICES, PRODUCER LICENSING, POLICY FORMS, AND UNDERWRITING AND RATING. TWENTY AREAS WERE TESTED AND OVER 1,081 RECORDS WERE REVIEWED, FROM A TOTAL POPULATION OF APPROXIMATELY 17,287 RECORDS THAT WERE PROVIDED TO THE DEPARTMENT.
Sanction detail — filed text
IN ITS FINAL REPORT, DELAWARE NOTED 9 FINDINGS WITH 46 EXCEPTIONS. THE DEPARTMENT ORIGINALLY ASSESSED A FINE OF $46,000, BUT THE REGULATORY AFFAIRS TEAM WAS ABLE TO NEGOTIATE AND REDUCE THE NUMBER OF EXCEPTIONS NOTED ON THE CONSENT ORDER. AS A RESULT, THE FINE AMOUNT WAS LOWERED TO $35,000. THE FINAL REPORT WAS ISSUED ON OCTOBER 26, 2021, AND A CONSENT ORDER WAS EXECUTED ON NOVEMBER 30, 2021.
Full extracted filing text
Includes form instructions and options. Options shown in this text do not identify which boxes were selected.
GENERAL INSTRUCTIONS
This Disclosure Reporting Page (DRP ADV) is an
INITIAL OR
AMENDED response used to report details for affirmative responses to Items 11.C., 11.D.,
11.E., 11.F. or 11.G. of Form ADV.
Regulatory Action
Check item(s) being responded to:
11.C(1)
11.C(2)
11.C(3)
11.C(4)
11.C(5)
11.D(1)
11.D(2)
11.D(3)
11.D(4)
11.D(5)
11.E(1)
11.E(2)
11.E(3)
11.E(4)
11.F.
11.G.
Use a separate DRP for each event or proceeding . The same event or proceeding may be reported for more than one person or entity using one DRP. File
with a completed Execution Page.
One event may result in more than one affirmative answer to Items 11.C., 11.D., 11.E., 11.F. or 11.G. Use only one DRP to report details related to the
same event. If an event gives rise to actions by more than one regulator, provide details for each action on a separate DRP.
PART I
A. The person(s) or entity(ies) for whom this DRP is being filed is (are):
You (the advisory firm)
You and one or more of your advisory affiliates
One or more of your advisory affiliates
If this DRP is being filed for an advisory affiliate, give the full name of the advisory affiliate below (for individuals, Last name, First name, Middle name).
If the advisory affiliate has a CRD number, provide that number. If not, indicate "non-registered" by checking the appropriate box.
ADV DRP - ADVISORY AFFILIATE
CRD
Number:
This advisory affiliate is
a Firm
an Individual
Registered:
Yes
No
Name:
JACKSON NATIONAL LIFE
INSURANCE COMPANY
(For individuals, Last, First,
Middle)
This DRP should be removed from the ADV record because the advisory affiliate(s) is no longer associated with the adviser.
This DRP should be removed from the ADV record because: (1) the event or proceeding occurred more than ten years ago or (2) the adviser is
registered or applying for registration with the SEC or reporting as an exempt reporting adviser with the SEC and the event was resolved in the
adviser's or advisory affiliate's favor.
If you are registered or registering with a state securities authority , you may remove a DRP for an event you reported only in response to Item
11.D(4), and only if that event occurred more than ten years ago. If you are registered or registering with the SEC, you may remove a DRP for any
event listed in Item 11 that occurred more than ten years ago.
This DRP should be removed from the ADV record because it was filed in error, such as due to a clerical or data-entry mistake. Explain the
circumstances:
B.
If the advisory affiliate is registered through the IARD system or CRD system, has the advisory affiliate submitted a DRP (with Form ADV, BD or U-4) to
the IARD or CRD for the event? If the answer is "Yes," no other information on this DRP must be provided.
Yes
No
NOTE: The completion of this form does not relieve the advisory affiliate of its obligation to update its IARD or CRD records.
PART II
1. Regulatory Action initiated by:
SEC
Other Federal
State
SRO
Foreign
(Full name of regulator, foreign financial regulatory authority, federal, state, or SRO)
DELAWARE DEPARTMENT OF INSURANCE
2.
Principal Sanction:
Civil and Administrative Penalt(ies) /Fine(s)
Other Sanctions:
3.
Date Initiated (MM/DD/YYYY):
12/14/2020
Exact
Explanation
If not exact, provide explanation:
4.
Docket/Case Number:
N/A
5.
Advisory Affiliate Employing Firm when activity occurred which led to the regulatory action (if applicable):
6.
Principal Product Type:
Annuity(ies) - Variable
Other Product Types:
7.
Describe the allegations related to this regulatory action (your response must fit within the space provided):
THE EXAM BY THE DELAWARE DEPARTMENT OF INSURANCE ("DE" OR THE "DEPARTMENT") WAS A COMPREHENSIVE, MARKET CONDUCT EXAMINATION
THAT COVERED ALL ASPECTS OF JACKSON'S CORE ANNUITY BUSINESS AS WELL AS CLOSED BLOCKS OF LIFE AND ANNUITY BUSINESS. THE
EXAMINATION FOCUSED ON ADVERTISING, CLAIMS, COMPLAINTS, POLICYHOLDER SERVICES, PRODUCER LICENSING, POLICY FORMS, AND
UNDERWRITING AND RATING. TWENTY AREAS WERE TESTED AND OVER 1,081 RECORDS WERE REVIEWED, FROM A TOTAL POPULATION OF
APPROXIMATELY 17,287 RECORDS THAT WERE PROVIDED TO THE DEPARTMENT.
8.
Current Status?
Pending
On Appeal
Final
9.
If on appeal, regulatory action appealed to (SEC, SRO, Federal or State Court) and Date Appeal Filed:
If Final or On Appeal, complete all items below. For Pending Actions, complete Item 13 only.
10. How was matter resolved:
Consent
11. Resolution Date (MM/DD/YYYY):
11/30/2021
Exact
Explanation
If not exact, provide explanation:
12. Resolution Detail:
A. Were any of the following Sanctions Ordered (check all appropriate items)?
Monetary/Fine Amount: $ 35,000.00
Revocation/Expulsion/Denial
Disgorgement/Restitution
Censure
Cease and Desist/Injunction
Bar
Suspension
B.
Other Sanctions Ordered:
Sanction detail: if suspended, enjoined or barred, provide duration including start date and capacities affected (General Securities Principal,
Financial Operations Principal, etc.). If requalification by exam/retraining was a condition of the sanction, provide length of time given to
requalify/retrain, type of exam required and whether condition has been satisfied. If disposition resulted in a fine, penalty, restitution,
disgorgement or monetary compensation, provide total amount, portion levied against you or an advisory affiliate, date paid and if any portion
of penalty was waived:
IN ITS FINAL REPORT, DELAWARE NOTED 9 FINDINGS WITH 46 EXCEPTIONS. THE DEPARTMENT ORIGINALLY ASSESSED A FINE OF $46,000, BUT
THE REGULATORY AFFAIRS TEAM WAS ABLE TO NEGOTIATE AND REDUCE THE NUMBER OF EXCEPTIONS NOTED ON THE CONSENT ORDER. AS A
RESULT, THE FINE AMOUNT WAS LOWERED TO $35,000. THE FINAL REPORT WAS ISSUED ON OCTOBER 26, 2021, AND A CONSENT ORDER WAS
EXECUTED ON NOVEMBER 30, 2021.
13. Provide a brief summary of details related to the action status and (or) disposition and include relevant terms, conditions and dates (your response
must fit within the space provided).
IN ITS FINAL REPORT, DELAWARE NOTED 9 FINDINGS WITH 46 EXCEPTIONS. THE DEPARTMENT ORIGINALLY ASSESSED A FINE OF $46,000, BUT THE
REGULATORY AFFAIRS TEAM WAS ABLE TO NEGOTIATE AND REDUCE THE NUMBER OF EXCEPTIONS NOTED ON THE CONSENT ORDER. AS A RESULT, THE
FINE AMOUNT WAS LOWERED TO $35,000. THE FINAL REPORT WAS ISSUED ON OCTOBER 26, 2021, AND A CONSENT ORDER WAS EXECUTED ON
NOVEMBER 30, 2021.regulatory · block 8JACKSON NATIONAL LIFE INSURANCE COMPANYPDF pages 44–46
- Advisory affiliate name — filed text
- JACKSON NATIONAL LIFE INSURANCE COMPANY
- Regulator name — filed text
- ILLINOIS DEPARTMENT OF INSURANCE
- Monetary/Fine Amount — filed text
- $ 2,500.00
- How was matter resolved — filed text
- Consent
Action status / disposition — filed text
UPON COMPLETION OF THE EXAMINATION, ILLINOIS NOTED 14 INITIAL FINDINGS. JACKSON WAS ABLE TO NEGOTIATE THE REMOVAL OF THREE FINDINGS RELATED TO CONSUMER COMPLAINTS AND SUITABILITY, REDUCE THE NUMBER OF EXCEPTIONS (WITHIN PAID LONG-TERM CARE, DENIED LONG TERM CARE, ANNUITY NEW BUSINESS, AND REPLACEMENTS), AND WAS SUCCESSFUL IN REDUCING THE FINE FROM $11,500 TO $2,500. THE FINAL REPORT WAS ISSUED ON MAY 11, 2021, AND A CONSENT ORDER WAS EXECUTED ON JUNE 11, 2021, WHICH REQUIRES REMEDIATION WITHIN THIRTY (30) DAYS.
Other filed details
Description of allegations — filed text
THE EXAM BY THE ILLINOIS DEPARTMENT OF INSURANCE ("IL" OR THE "DEPARTMENT") WAS A COMPREHENSIVE, MARKET CONDUCT EXAMINATION THAT COVERED ALL ASPECTS OF JACKSON'S CORE ANNUITY BUSINESS AS WELL AS CLOSED BLOCKS OF LIFE AND ANNUITY BUSINESS. THE EXAMINATION FOCUSED ON CLAIMS, COMPLAINTS, POLICYHOLDER SERVICES, PRODUCER LICENSING, POLICY FORMS, AND ADVERTISING. TWENTY-ONE AREAS WERE TESTED AND OVER 2,700 RECORDS WERE REVIEWED, FROM A TOTAL POPULATION OF APPROXIMATELY 10,200. FROM THE 2,700 RECORDS, 17 VIOLATIONS WERE NOTED.
Sanction detail — filed text
UPON COMPLETION OF THE EXAMINATION, ILLINOIS NOTED 14 INITIAL FINDINGS. JACKSON WAS ABLE TO NEGOTIATE THE REMOVAL OF THREE FINDINGS RELATED TO CONSUMER COMPLAINTS AND SUITABILITY, REDUCE THE NUMBER OF EXCEPTIONS (WITHIN PAID LONG-TERM CARE, DENIED LONG TERM CARE, ANNUITY NEW BUSINESS, AND REPLACEMENTS), AND WAS SUCCESSFUL IN REDUCING THE FINE FROM $11,500 TO $2,500. THE FINAL REPORT WAS ISSUED ON MAY 11, 2021, AND A CONSENT ORDER WAS EXECUTED ON JUNE 11, 2021, WHICH REQUIRES REMEDIATION WITHIN THIRTY (30) DAYS.
Full extracted filing text
Includes form instructions and options. Options shown in this text do not identify which boxes were selected.
GENERAL INSTRUCTIONS
This Disclosure Reporting Page (DRP ADV) is an
INITIAL OR
AMENDED response used to report details for affirmative responses to Items 11.C., 11.D.,
11.E., 11.F. or 11.G. of Form ADV.
Regulatory Action
Check item(s) being responded to:
11.C(1)
11.C(2)
11.C(3)
11.C(4)
11.C(5)
11.D(1)
11.D(2)
11.D(3)
11.D(4)
11.D(5)
11.E(1)
11.E(2)
11.E(3)
11.E(4)
11.F.
11.G.
Use a separate DRP for each event or proceeding . The same event or proceeding may be reported for more than one person or entity using one DRP. File
with a completed Execution Page.
One event may result in more than one affirmative answer to Items 11.C., 11.D., 11.E., 11.F. or 11.G. Use only one DRP to report details related to the
same event. If an event gives rise to actions by more than one regulator, provide details for each action on a separate DRP.
PART I
A. The person(s) or entity(ies) for whom this DRP is being filed is (are):
You (the advisory firm)
You and one or more of your advisory affiliates
One or more of your advisory affiliates
If this DRP is being filed for an advisory affiliate, give the full name of the advisory affiliate below (for individuals, Last name, First name, Middle name).
If the advisory affiliate has a CRD number, provide that number. If not, indicate "non-registered" by checking the appropriate box.
ADV DRP - ADVISORY AFFILIATE
CRD
Number:
This advisory affiliate is
a Firm
an Individual
Registered:
Yes
No
Name:
JACKSON NATIONAL LIFE
INSURANCE COMPANY
(For individuals, Last, First,
Middle)
This DRP should be removed from the ADV record because the advisory affiliate(s) is no longer associated with the adviser.
This DRP should be removed from the ADV record because: (1) the event or proceeding occurred more than ten years ago or (2) the adviser is
registered or applying for registration with the SEC or reporting as an exempt reporting adviser with the SEC and the event was resolved in the
adviser's or advisory affiliate's favor.
If you are registered or registering with a state securities authority , you may remove a DRP for an event you reported only in response to Item
11.D(4), and only if that event occurred more than ten years ago. If you are registered or registering with the SEC, you may remove a DRP for any
event listed in Item 11 that occurred more than ten years ago.
This DRP should be removed from the ADV record because it was filed in error, such as due to a clerical or data-entry mistake. Explain the
circumstances:
B.
If the advisory affiliate is registered through the IARD system or CRD system, has the advisory affiliate submitted a DRP (with Form ADV, BD or U-4) to
the IARD or CRD for the event? If the answer is "Yes," no other information on this DRP must be provided.
Yes
No
NOTE: The completion of this form does not relieve the advisory affiliate of its obligation to update its IARD or CRD records.
PART II
1. Regulatory Action initiated by:
SEC
Other Federal
State
SRO
Foreign
(Full name of regulator, foreign financial regulatory authority, federal, state, or SRO)
ILLINOIS DEPARTMENT OF INSURANCE
2.
Principal Sanction:
Civil and Administrative Penalt(ies) /Fine(s)
Other Sanctions:
3.
Date Initiated (MM/DD/YYYY):
04/22/2019
Exact
Explanation
If not exact, provide explanation:
4.
Docket/Case Number:
N/A
5.
Advisory Affiliate Employing Firm when activity occurred which led to the regulatory action (if applicable):
6.
Principal Product Type:
Annuity(ies) - Variable
Other Product Types:
ALL LINES OF BUSINESS
7.
Describe the allegations related to this regulatory action (your response must fit within the space provided):
THE EXAM BY THE ILLINOIS DEPARTMENT OF INSURANCE ("IL" OR THE "DEPARTMENT") WAS A COMPREHENSIVE, MARKET CONDUCT EXAMINATION THAT
COVERED ALL ASPECTS OF JACKSON'S CORE ANNUITY BUSINESS AS WELL AS CLOSED BLOCKS OF LIFE AND ANNUITY BUSINESS. THE EXAMINATION
FOCUSED ON CLAIMS, COMPLAINTS, POLICYHOLDER SERVICES, PRODUCER LICENSING, POLICY FORMS, AND ADVERTISING. TWENTY-ONE AREAS WERE
TESTED AND OVER 2,700 RECORDS WERE REVIEWED, FROM A TOTAL POPULATION OF APPROXIMATELY 10,200. FROM THE 2,700 RECORDS, 17
VIOLATIONS WERE NOTED.
8.
Current Status?
Pending
On Appeal
Final
9.
If on appeal, regulatory action appealed to (SEC, SRO, Federal or State Court) and Date Appeal Filed:
If Final or On Appeal, complete all items below. For Pending Actions, complete Item 13 only.
10. How was matter resolved:
Consent
11. Resolution Date (MM/DD/YYYY):
06/11/2021
Exact
Explanation
If not exact, provide explanation:
12. Resolution Detail:
A. Were any of the following Sanctions Ordered (check all appropriate items)?
Monetary/Fine Amount: $ 2,500.00
Revocation/Expulsion/Denial
Disgorgement/Restitution
Censure
Cease and Desist/Injunction
Bar
Suspension
B.
Other Sanctions Ordered:
Sanction detail: if suspended, enjoined or barred, provide duration including start date and capacities affected (General Securities Principal,
Financial Operations Principal, etc.). If requalification by exam/retraining was a condition of the sanction, provide length of time given to
requalify/retrain, type of exam required and whether condition has been satisfied. If disposition resulted in a fine, penalty, restitution,
disgorgement or monetary compensation, provide total amount, portion levied against you or an advisory affiliate, date paid and if any portion
of penalty was waived:
UPON COMPLETION OF THE EXAMINATION, ILLINOIS NOTED 14 INITIAL FINDINGS. JACKSON WAS ABLE TO NEGOTIATE THE REMOVAL OF THREE
FINDINGS RELATED TO CONSUMER COMPLAINTS AND SUITABILITY, REDUCE THE NUMBER OF EXCEPTIONS (WITHIN PAID LONG-TERM CARE,
DENIED LONG TERM CARE, ANNUITY NEW BUSINESS, AND REPLACEMENTS), AND WAS SUCCESSFUL IN REDUCING THE FINE FROM $11,500 TO
$2,500. THE FINAL REPORT WAS ISSUED ON MAY 11, 2021, AND A CONSENT ORDER WAS EXECUTED ON JUNE 11, 2021, WHICH REQUIRES
REMEDIATION WITHIN THIRTY (30) DAYS.
13. Provide a brief summary of details related to the action status and (or) disposition and include relevant terms, conditions and dates (your response
must fit within the space provided).
UPON COMPLETION OF THE EXAMINATION, ILLINOIS NOTED 14 INITIAL FINDINGS. JACKSON WAS ABLE TO NEGOTIATE THE REMOVAL OF THREE
FINDINGS RELATED TO CONSUMER COMPLAINTS AND SUITABILITY, REDUCE THE NUMBER OF EXCEPTIONS (WITHIN PAID LONG-TERM CARE, DENIED
LONG TERM CARE, ANNUITY NEW BUSINESS, AND REPLACEMENTS), AND WAS SUCCESSFUL IN REDUCING THE FINE FROM $11,500 TO $2,500. THE
FINAL REPORT WAS ISSUED ON MAY 11, 2021, AND A CONSENT ORDER WAS EXECUTED ON JUNE 11, 2021, WHICH REQUIRES REMEDIATION WITHIN
THIRTY (30) DAYS.regulatory · block 9JACKSON NATIONAL LIFE INSURANCE COMPANYPDF pages 46–48
- Advisory affiliate name — filed text
- JACKSON NATIONAL LIFE INSURANCE COMPANY
- Regulator name — filed text
- WASHINGTON OFFICE OF THE INSURANCE COMMISSIONER
- Monetary/Fine Amount — filed text
- $ 10,000.00
- How was matter resolved — filed text
- Consent
Action status / disposition — filed text
IN ITS FINAL CONSENT ORDER, WASHINGTON NOTED ONE FINDING WITH FIVE TOTAL EXCEPTIONS AND ASSESSED A FINE OF $10,000, BASED ON THE EXCEPTIONS AND THE 87 ANNUITY CONTRACTS JACKSON ACCEPTED FROM THE FINANCIAL PROFESSIONALS.
Other filed details
Description of allegations — filed text
THE SURVEY BY THE WASHINGTON OFFICE OF THE INSURANCE COMMISSIONER ("WA" OR "WASHINGTON") WAS A TARGETED SURVEY ASSESSING WHETHER JACKSON VERIFIED THAT FINANCIAL PROFESSIONALS HAD COMPLETED REQUIRED ANNUITY TRAINING BEFORE THEY SOLICITED ANNUITY BUSINESS. THE OFFICE REVIEWED THE ENTIRE POPULATION OF 513 FINANCIAL PROFESSIONALS THAT SUBMITTED ANNUITY BUSINES DURING THE PERIOD. OF THE 513 FINANCIAL PROFESSIONALS, JACKSON ACCEPTED APPLICATIONS FROM 5 FINANCIAL PROFESSIONALS WHO HAD NOT COMPLETED THE REQUIRED ANNUITY SUITABILITY TRAINING. IT IS UNUSUAL THAT AN ERROR RATE OF LESS THAN 1% OF THE POPULATION WOULD RESULT IN A FINE. HOWEVER, WASHINGTON HAS A UNIQUE POLICY ON THIS ISSUE. THE POLICY REQUIRED THAT IF THERE FIVE OR MORE PRODUCERS THAT FAILED TO MEET THE LICENSING REQUIREMENTS, THAT THE MATTER WAS ESCALATED WITHIN THE DEPARTMENT FOR FURTHER REVIEW. WHEN THAT OCCURS A FINE LIKELY RESULTS. THIS WAS BORNE OUT IN OTHER EXAM RESULTS FROM THE SAME SURVEY. NATIONWIDE, BRIGHTHOUSE, AND LINCOLN ALL HAD SIMILAR FINES FOR SIMILAR VIOLATIONS (6, 9, AND 15 FINANCIAL PROFESSIONALS RESPECTIVELY). IT IS UNCLEAR IF ERROR RATES ARE TREATED DIFFERENTLY IN TARGETED SURVEYS THAN EXAMINATIONS.
Sanction detail — filed text
IN ITS FINAL CONSENT ORDER, WASHINGTON NOTED ONE FINDING WITH FIVE TOTAL EXCEPTIONS AND ASSESSED A FINE OF $10,000, BASED ON THE EXCEPTIONS AND THE 87 ANNUITY CONTRACTS JACKSON ACCEPTED FROM THE FINANCIAL PROFESSIONALS.
Full extracted filing text
Includes form instructions and options. Options shown in this text do not identify which boxes were selected.
GENERAL INSTRUCTIONS
This Disclosure Reporting Page (DRP ADV) is an
INITIAL OR
AMENDED response used to report details for affirmative responses to Items 11.C., 11.D.,
11.E., 11.F. or 11.G. of Form ADV.
Regulatory Action
Check item(s) being responded to:
11.C(1)
11.C(2)
11.C(3)
11.C(4)
11.C(5)
11.D(1)
11.D(2)
11.D(3)
11.D(4)
11.D(5)
11.E(1)
11.E(2)
11.E(3)
11.E(4)
11.F.
11.G.
Use a separate DRP for each event or proceeding . The same event or proceeding may be reported for more than one person or entity using one DRP. File
with a completed Execution Page.
One event may result in more than one affirmative answer to Items 11.C., 11.D., 11.E., 11.F. or 11.G. Use only one DRP to report details related to the
same event. If an event gives rise to actions by more than one regulator, provide details for each action on a separate DRP.
PART I
A. The person(s) or entity(ies) for whom this DRP is being filed is (are):
You (the advisory firm)
You and one or more of your advisory affiliates
One or more of your advisory affiliates
If this DRP is being filed for an advisory affiliate, give the full name of the advisory affiliate below (for individuals, Last name, First name, Middle name).
If the advisory affiliate has a CRD number, provide that number. If not, indicate "non-registered" by checking the appropriate box.
ADV DRP - ADVISORY AFFILIATE
CRD
Number:
This advisory affiliate is
a Firm
an Individual
Registered:
Yes
No
Name:
JACKSON NATIONAL LIFE
INSURANCE COMPANY
(For individuals, Last, First,
Middle)
This DRP should be removed from the ADV record because the advisory affiliate(s) is no longer associated with the adviser.
This DRP should be removed from the ADV record because: (1) the event or proceeding occurred more than ten years ago or (2) the adviser is
registered or applying for registration with the SEC or reporting as an exempt reporting adviser with the SEC and the event was resolved in the
adviser's or advisory affiliate's favor.
If you are registered or registering with a state securities authority , you may remove a DRP for an event you reported only in response to Item
11.D(4), and only if that event occurred more than ten years ago. If you are registered or registering with the SEC, you may remove a DRP for any
event listed in Item 11 that occurred more than ten years ago.
This DRP should be removed from the ADV record because it was filed in error, such as due to a clerical or data-entry mistake. Explain the
circumstances:
B.
If the advisory affiliate is registered through the IARD system or CRD system, has the advisory affiliate submitted a DRP (with Form ADV, BD or U-4) to
the IARD or CRD for the event? If the answer is "Yes," no other information on this DRP must be provided.
Yes
No
NOTE: The completion of this form does not relieve the advisory affiliate of its obligation to update its IARD or CRD records.
PART II
1. Regulatory Action initiated by:
SEC
Other Federal
State
SRO
Foreign
(Full name of regulator, foreign financial regulatory authority, federal, state, or SRO)
WASHINGTON OFFICE OF THE INSURANCE COMMISSIONER
2.
Principal Sanction:
Civil and Administrative Penalt(ies) /Fine(s)
Other Sanctions:
3.
Date Initiated (MM/DD/YYYY):
06/22/2021
Exact
Explanation
If not exact, provide explanation:
4.
Docket/Case Number:
N/A
5.
Advisory Affiliate Employing Firm when activity occurred which led to the regulatory action (if applicable):
6.
Principal Product Type:
Annuity(ies) - Variable
Other Product Types:
7.
Describe the allegations related to this regulatory action (your response must fit within the space provided):
THE SURVEY BY THE WASHINGTON OFFICE OF THE INSURANCE COMMISSIONER ("WA" OR "WASHINGTON") WAS A TARGETED SURVEY ASSESSING
WHETHER JACKSON VERIFIED THAT FINANCIAL PROFESSIONALS HAD COMPLETED REQUIRED ANNUITY TRAINING BEFORE THEY SOLICITED ANNUITY
BUSINESS. THE OFFICE REVIEWED THE ENTIRE POPULATION OF 513 FINANCIAL PROFESSIONALS THAT SUBMITTED ANNUITY BUSINES DURING THE
PERIOD. OF THE 513 FINANCIAL PROFESSIONALS, JACKSON ACCEPTED APPLICATIONS FROM 5 FINANCIAL PROFESSIONALS WHO HAD NOT COMPLETED
THE REQUIRED ANNUITY SUITABILITY TRAINING. IT IS UNUSUAL THAT AN ERROR RATE OF LESS THAN 1% OF THE POPULATION WOULD RESULT IN A
FINE. HOWEVER, WASHINGTON HAS A UNIQUE POLICY ON THIS ISSUE. THE POLICY REQUIRED THAT IF THERE FIVE OR MORE PRODUCERS THAT FAILED
TO MEET THE LICENSING REQUIREMENTS, THAT THE MATTER WAS ESCALATED WITHIN THE DEPARTMENT FOR FURTHER REVIEW. WHEN THAT OCCURS A
FINE LIKELY RESULTS. THIS WAS BORNE OUT IN OTHER EXAM RESULTS FROM THE SAME SURVEY. NATIONWIDE, BRIGHTHOUSE, AND LINCOLN ALL HAD
SIMILAR FINES FOR SIMILAR VIOLATIONS (6, 9, AND 15 FINANCIAL PROFESSIONALS RESPECTIVELY). IT IS UNCLEAR IF ERROR RATES ARE TREATED
DIFFERENTLY IN TARGETED SURVEYS THAN EXAMINATIONS.
8.
Current Status?
Pending
On Appeal
Final
9.
If on appeal, regulatory action appealed to (SEC, SRO, Federal or State Court) and Date Appeal Filed:
If Final or On Appeal, complete all items below. For Pending Actions, complete Item 13 only.
10. How was matter resolved:
Consent
11. Resolution Date (MM/DD/YYYY):
11/30/2021
Exact
Explanation
If not exact, provide explanation:
12. Resolution Detail:
A. Were any of the following Sanctions Ordered (check all appropriate items)?
Monetary/Fine Amount: $ 10,000.00
Revocation/Expulsion/Denial
Disgorgement/Restitution
Censure
Cease and Desist/Injunction
Bar
Suspension
B.
Other Sanctions Ordered:
Sanction detail: if suspended, enjoined or barred, provide duration including start date and capacities affected (General Securities Principal,
Financial Operations Principal, etc.). If requalification by exam/retraining was a condition of the sanction, provide length of time given to
requalify/retrain, type of exam required and whether condition has been satisfied. If disposition resulted in a fine, penalty, restitution,
disgorgement or monetary compensation, provide total amount, portion levied against you or an advisory affiliate, date paid and if any portion
of penalty was waived:
IN ITS FINAL CONSENT ORDER, WASHINGTON NOTED ONE FINDING WITH FIVE TOTAL EXCEPTIONS AND ASSESSED A FINE OF $10,000, BASED
ON THE EXCEPTIONS AND THE 87 ANNUITY CONTRACTS JACKSON ACCEPTED FROM THE FINANCIAL PROFESSIONALS.
13. Provide a brief summary of details related to the action status and (or) disposition and include relevant terms, conditions and dates (your response
must fit within the space provided).
IN ITS FINAL CONSENT ORDER, WASHINGTON NOTED ONE FINDING WITH FIVE TOTAL EXCEPTIONS AND ASSESSED A FINE OF $10,000, BASED ON THE
EXCEPTIONS AND THE 87 ANNUITY CONTRACTS JACKSON ACCEPTED FROM THE FINANCIAL PROFESSIONALS.regulatory · block 10JACKSON NATIONAL LIFE INSURANCE COMPANYPDF pages 48–49
- Advisory affiliate name — filed text
- JACKSON NATIONAL LIFE INSURANCE COMPANY
- Regulator name — filed text
- STATE OF NEVADA
- Monetary/Fine Amount — filed text
- $ 22,779.93
- How was matter resolved — filed text
- Other
Action status / disposition — filed text
JACKSON IS REQUIRED TO REPORT UNCLAIMED PROPERTY ON AN ANNUAL BASIS WITH THE STATE OF NEVADA. JACKSON FAILED TO TIMELY REPORT A PIECE OF UNCLAIMED PROPERTY, WHICH RESULTED IN A $22,779.93 PENALTY.
Other filed details
Description of allegations — filed text
POLICY HAD AN UNCLAIMED PROPERTY FILING AMOUNT OF $56,957.32. FILINGS ARE DONE ONCE A YEAR. THE FILING SHOULD HAVE BEEN COMPLETED IN APRIL 2019 BUT WAS INSTEAD FILED IN APRIL 2021. JACKSON WAS NOTIFIED ON 5/12/21 VIA EMAIL THAT THE LATE FILING WOULD RESULT IN A PENALTY. NV INITIALLY CHARGED A PENALTY OF $5,000 (MAX AMOUNT) + $20,279.93 WORTH OF INTEREST (18% ON $56,957.32 FOR 722 DAYS - 4/30/2019 TO 4/22/2021). NV HAS MOVED THE PENALTY DOWN TO $2,500 AND KEPT THE INTEREST THE SAME AT $20,279.93 FOR A REVISED TOTAL OF $22,779.93.
Sanction detail — filed text
JACKSON IS REQUIRED TO REPORT UNCLAIMED PROPERTY ON AN ANNUAL BASIS WITH THE STATE OF NEVADA. JACKSON FAILED TO TIMELY REPORT A PIECE OF UNCLAIMED PROPERTY, WHICH RESULTED IN A $22,779.93 PENALTY.
Full extracted filing text
Includes form instructions and options. Options shown in this text do not identify which boxes were selected.
GENERAL INSTRUCTIONS This Disclosure Reporting Page (DRP ADV) is an INITIAL OR AMENDED response used to report details for affirmative responses to Items 11.C., 11.D., 11.E., 11.F. or 11.G. of Form ADV. Regulatory Action Check item(s) being responded to: 11.C(1) 11.C(2) 11.C(3) 11.C(4) 11.C(5) 11.D(1) 11.D(2) 11.D(3) 11.D(4) 11.D(5) 11.E(1) 11.E(2) 11.E(3) 11.E(4) 11.F. 11.G. Use a separate DRP for each event or proceeding . The same event or proceeding may be reported for more than one person or entity using one DRP. File with a completed Execution Page. One event may result in more than one affirmative answer to Items 11.C., 11.D., 11.E., 11.F. or 11.G. Use only one DRP to report details related to the same event. If an event gives rise to actions by more than one regulator, provide details for each action on a separate DRP. PART I A. The person(s) or entity(ies) for whom this DRP is being filed is (are): You (the advisory firm) You and one or more of your advisory affiliates One or more of your advisory affiliates If this DRP is being filed for an advisory affiliate, give the full name of the advisory affiliate below (for individuals, Last name, First name, Middle name). If the advisory affiliate has a CRD number, provide that number. If not, indicate "non-registered" by checking the appropriate box. ADV DRP - ADVISORY AFFILIATE CRD Number: This advisory affiliate is a Firm an Individual Registered: Yes No Name: JACKSON NATIONAL LIFE INSURANCE COMPANY (For individuals, Last, First, Middle) This DRP should be removed from the ADV record because the advisory affiliate(s) is no longer associated with the adviser. This DRP should be removed from the ADV record because: (1) the event or proceeding occurred more than ten years ago or (2) the adviser is registered or applying for registration with the SEC or reporting as an exempt reporting adviser with the SEC and the event was resolved in the adviser's or advisory affiliate's favor. If you are registered or registering with a state securities authority , you may remove a DRP for an event you reported only in response to Item 11.D(4), and only if that event occurred more than ten years ago. If you are registered or registering with the SEC, you may remove a DRP for any event listed in Item 11 that occurred more than ten years ago. This DRP should be removed from the ADV record because it was filed in error, such as due to a clerical or data-entry mistake. Explain the circumstances: B. If the advisory affiliate is registered through the IARD system or CRD system, has the advisory affiliate submitted a DRP (with Form ADV, BD or U-4) to the IARD or CRD for the event? If the answer is "Yes," no other information on this DRP must be provided. Yes No NOTE: The completion of this form does not relieve the advisory affiliate of its obligation to update its IARD or CRD records. PART II 1. Regulatory Action initiated by: SEC Other Federal State SRO Foreign (Full name of regulator, foreign financial regulatory authority, federal, state, or SRO) STATE OF NEVADA 2. Principal Sanction: Civil and Administrative Penalt(ies) /Fine(s) Other Sanctions: 3. Date Initiated (MM/DD/YYYY): 09/12/2021 Exact Explanation If not exact, provide explanation: 4. Docket/Case Number: N/A 5. Advisory Affiliate Employing Firm when activity occurred which led to the regulatory action (if applicable): 6. Principal Product Type: No Product Other Product Types: 7. Describe the allegations related to this regulatory action (your response must fit within the space provided): POLICY HAD AN UNCLAIMED PROPERTY FILING AMOUNT OF $56,957.32. FILINGS ARE DONE ONCE A YEAR. THE FILING SHOULD HAVE BEEN COMPLETED IN APRIL 2019 BUT WAS INSTEAD FILED IN APRIL 2021. JACKSON WAS NOTIFIED ON 5/12/21 VIA EMAIL THAT THE LATE FILING WOULD RESULT IN A PENALTY. NV INITIALLY CHARGED A PENALTY OF $5,000 (MAX AMOUNT) + $20,279.93 WORTH OF INTEREST (18% ON $56,957.32 FOR 722 DAYS - 4/30/2019 TO 4/22/2021). NV HAS MOVED THE PENALTY DOWN TO $2,500 AND KEPT THE INTEREST THE SAME AT $20,279.93 FOR A REVISED TOTAL OF $22,779.93. 8. Current Status? Pending On Appeal Final 9. If on appeal, regulatory action appealed to (SEC, SRO, Federal or State Court) and Date Appeal Filed: If Final or On Appeal, complete all items below. For Pending Actions, complete Item 13 only. 10. How was matter resolved: Other 11. Resolution Date (MM/DD/YYYY): 08/06/2021 Exact Explanation If not exact, provide explanation: 12. Resolution Detail: A. Were any of the following Sanctions Ordered (check all appropriate items)? Monetary/Fine Amount: $ 22,779.93 Revocation/Expulsion/Denial Disgorgement/Restitution Censure Cease and Desist/Injunction Bar Suspension B. Other Sanctions Ordered: Sanction detail: if suspended, enjoined or barred, provide duration including start date and capacities affected (General Securities Principal, Financial Operations Principal, etc.). If requalification by exam/retraining was a condition of the sanction, provide length of time given to requalify/retrain, type of exam required and whether condition has been satisfied. If disposition resulted in a fine, penalty, restitution, disgorgement or monetary compensation, provide total amount, portion levied against you or an advisory affiliate, date paid and if any portion of penalty was waived: JACKSON IS REQUIRED TO REPORT UNCLAIMED PROPERTY ON AN ANNUAL BASIS WITH THE STATE OF NEVADA. JACKSON FAILED TO TIMELY REPORT A PIECE OF UNCLAIMED PROPERTY, WHICH RESULTED IN A $22,779.93 PENALTY. 13. Provide a brief summary of details related to the action status and (or) disposition and include relevant terms, conditions and dates (your response must fit within the space provided). JACKSON IS REQUIRED TO REPORT UNCLAIMED PROPERTY ON AN ANNUAL BASIS WITH THE STATE OF NEVADA. JACKSON FAILED TO TIMELY REPORT A PIECE OF UNCLAIMED PROPERTY, WHICH RESULTED IN A $22,779.93 PENALTY.
regulatory · block 11JACKSON NATIONAL LIFE INSURANCE COMPANYPDF pages 50–51
- Advisory affiliate name — filed text
- JACKSON NATIONAL LIFE INSURANCE COMPANY
- Regulator name — filed text
- MISSOURI DEPARTMENT OF COMMERCE & INSURANCE, DIVISION OF INSURANCE MARKET REGULATION
- Monetary/Fine Amount — filed text
- $ 44,000.00
- How was matter resolved — filed text
- Settled
Action status / disposition — filed text
THE INVESTIGATION OF THE JACKSON CONTRACTS REVIEWED RESULTED IN FIVE FINDINGS AND 10 REMEDIAL ACTIONS.
Other filed details
Description of allegations — filed text
THERE WERE 5 FINDINGS AS PART OF THIS INVESTIGATION: FINDING 1 - FAILURE TO TIMELY CHANGE THE POLICY OWNERSHIP ACCORDING TO THE AGE OF MAJORITY (AOM) PROVISION OF THE POLICY. FINDING 2 - INDIVIDUALS OTHER THAN THE POLICY OWNERS WERE ALLOWED TO TAKE ACTION AGAINST THE POLICY SUCH AS CEASE PREMIUM PAYMENTS, WITHDRAW CASH VALUE, AND/OR SURRENDER THE CONTRACT WITHOUT NOTIFICATION TO THE POLICY OWNER PROVIDED FOR IN THE POLICY. FINDING 3: FAILURE TO PROVIDE ANNUAL STATEMENTS OR NOTICES FOR WHOLE LIFE POLICIES WHERE THE POLICY WAS IN A GRACE PERIOD, OR WHEN THE POLICY HAD CONVERTED TO REDUCED PAID-UP INSURANCE DUE TO UNPAID PREMIUMS OR POLICY LOANS. FINDING 4: FAILURE TO MAINTAIN RECORDS IN A MANNER THAT FACILITATES ADMINISTRATION OF ITS POLICIES IN ACCORDANCE WITH THE POLICY TERMS. FINDING 5: FAILURE TO SEND TIMELY GRACE PERIOD NOTICE AND LAPSE NOTICE.
Sanction detail — filed text
MONETARY/FINE - $44,000.00 - PAID 4TH QUARTER 2022
Full extracted filing text
Includes form instructions and options. Options shown in this text do not identify which boxes were selected.
GENERAL INSTRUCTIONS This Disclosure Reporting Page (DRP ADV) is an INITIAL OR AMENDED response used to report details for affirmative responses to Items 11.C., 11.D., 11.E., 11.F. or 11.G. of Form ADV. Regulatory Action Check item(s) being responded to: 11.C(1) 11.C(2) 11.C(3) 11.C(4) 11.C(5) 11.D(1) 11.D(2) 11.D(3) 11.D(4) 11.D(5) 11.E(1) 11.E(2) 11.E(3) 11.E(4) 11.F. 11.G. Use a separate DRP for each event or proceeding . The same event or proceeding may be reported for more than one person or entity using one DRP. File with a completed Execution Page. One event may result in more than one affirmative answer to Items 11.C., 11.D., 11.E., 11.F. or 11.G. Use only one DRP to report details related to the same event. If an event gives rise to actions by more than one regulator, provide details for each action on a separate DRP. PART I A. The person(s) or entity(ies) for whom this DRP is being filed is (are): You (the advisory firm) You and one or more of your advisory affiliates One or more of your advisory affiliates If this DRP is being filed for an advisory affiliate, give the full name of the advisory affiliate below (for individuals, Last name, First name, Middle name). If the advisory affiliate has a CRD number, provide that number. If not, indicate "non-registered" by checking the appropriate box. ADV DRP - ADVISORY AFFILIATE CRD Number: This advisory affiliate is a Firm an Individual Registered: Yes No Name: JACKSON NATIONAL LIFE INSURANCE COMPANY (For individuals, Last, First, Middle) This DRP should be removed from the ADV record because the advisory affiliate(s) is no longer associated with the adviser. This DRP should be removed from the ADV record because: (1) the event or proceeding occurred more than ten years ago or (2) the adviser is registered or applying for registration with the SEC or reporting as an exempt reporting adviser with the SEC and the event was resolved in the adviser's or advisory affiliate's favor. If you are registered or registering with a state securities authority , you may remove a DRP for an event you reported only in response to Item 11.D(4), and only if that event occurred more than ten years ago. If you are registered or registering with the SEC, you may remove a DRP for any event listed in Item 11 that occurred more than ten years ago. This DRP should be removed from the ADV record because it was filed in error, such as due to a clerical or data-entry mistake. Explain the circumstances: B. If the advisory affiliate is registered through the IARD system or CRD system, has the advisory affiliate submitted a DRP (with Form ADV, BD or U-4) to the IARD or CRD for the event? If the answer is "Yes," no other information on this DRP must be provided. Yes No NOTE: The completion of this form does not relieve the advisory affiliate of its obligation to update its IARD or CRD records. PART II 1. Regulatory Action initiated by: SEC Other Federal State SRO Foreign (Full name of regulator, foreign financial regulatory authority, federal, state, or SRO) MISSOURI DEPARTMENT OF COMMERCE & INSURANCE, DIVISION OF INSURANCE MARKET REGULATION 2. Principal Sanction: Civil and Administrative Penalt(ies) /Fine(s) Other Sanctions: 3. Date Initiated (MM/DD/YYYY): 04/02/2020 Exact Explanation If not exact, provide explanation: 4. Docket/Case Number: N/A 5. Advisory Affiliate Employing Firm when activity occurred which led to the regulatory action (if applicable): 6. Principal Product Type: Insurance Other Product Types: 7. Describe the allegations related to this regulatory action (your response must fit within the space provided): THERE WERE 5 FINDINGS AS PART OF THIS INVESTIGATION: FINDING 1 - FAILURE TO TIMELY CHANGE THE POLICY OWNERSHIP ACCORDING TO THE AGE OF MAJORITY (AOM) PROVISION OF THE POLICY. FINDING 2 - INDIVIDUALS OTHER THAN THE POLICY OWNERS WERE ALLOWED TO TAKE ACTION AGAINST THE POLICY SUCH AS CEASE PREMIUM PAYMENTS, WITHDRAW CASH VALUE, AND/OR SURRENDER THE CONTRACT WITHOUT NOTIFICATION TO THE POLICY OWNER PROVIDED FOR IN THE POLICY. FINDING 3: FAILURE TO PROVIDE ANNUAL STATEMENTS OR NOTICES FOR WHOLE LIFE POLICIES WHERE THE POLICY WAS IN A GRACE PERIOD, OR WHEN THE POLICY HAD CONVERTED TO REDUCED PAID-UP INSURANCE DUE TO UNPAID PREMIUMS OR POLICY LOANS. FINDING 4: FAILURE TO MAINTAIN RECORDS IN A MANNER THAT FACILITATES ADMINISTRATION OF ITS POLICIES IN ACCORDANCE WITH THE POLICY TERMS. FINDING 5: FAILURE TO SEND TIMELY GRACE PERIOD NOTICE AND LAPSE NOTICE. 8. Current Status? Pending On Appeal Final 9. If on appeal, regulatory action appealed to (SEC, SRO, Federal or State Court) and Date Appeal Filed: If Final or On Appeal, complete all items below. For Pending Actions, complete Item 13 only. 10. How was matter resolved: Settled 11. Resolution Date (MM/DD/YYYY): 12/22/2022 Exact Explanation If not exact, provide explanation: 12. Resolution Detail: A. Were any of the following Sanctions Ordered (check all appropriate items)? Monetary/Fine Amount: $ 44,000.00 Revocation/Expulsion/Denial Disgorgement/Restitution Censure Cease and Desist/Injunction Bar Suspension B. Other Sanctions Ordered: Sanction detail: if suspended, enjoined or barred, provide duration including start date and capacities affected (General Securities Principal, Financial Operations Principal, etc.). If requalification by exam/retraining was a condition of the sanction, provide length of time given to requalify/retrain, type of exam required and whether condition has been satisfied. If disposition resulted in a fine, penalty, restitution, disgorgement or monetary compensation, provide total amount, portion levied against you or an advisory affiliate, date paid and if any portion of penalty was waived: MONETARY/FINE - $44,000.00 - PAID 4TH QUARTER 2022 13. Provide a brief summary of details related to the action status and (or) disposition and include relevant terms, conditions and dates (your response must fit within the space provided). THE INVESTIGATION OF THE JACKSON CONTRACTS REVIEWED RESULTED IN FIVE FINDINGS AND 10 REMEDIAL ACTIONS.
regulatory · block 12JACKSON NATIONAL LIFE INSURANCE COMPANYPDF pages 51–53
- Advisory affiliate name — filed text
- JACKSON NATIONAL LIFE INSURANCE COMPANY
- Regulator name — filed text
- CAYMAN ISLANDS MONETARY AUTHORITY
- How was matter resolved — filed text
- Settled
Action status / disposition — filed text
THE FINDINGS THAT WERE MADE ESSENTIALLY FALL INTO THREE CATEGORIES: (1) DEFICIENCIES WITHIN VFL'S CORPORATE GOVERNANCE, (2) DEFICIENCIES WITHIN VFL'S AML POLICIES AND PROCEDURES, AND (3) DEFICIENCIES WITHIN VFL'S ONGOING CUSTOMER DUE DILIGENCE.
Other filed details
Description of allegations — filed text
VALLEY FORGE LIFE INSURANCE COMPANY (VFL) WAS ABLE TO COMPLETE THIS EXAM WITHOUT ANY FINES ISSUED AGAINST IT, BUT THE CAYMAN ISLANDS MONETARY AUTHORITY ("CIMA") DID ISSUE EXTENSIVE FINDINGS AGAINST JACKSON. THESE FINDINGS CAN ESSENTIALLY BE BROKEN DOWN INTO THREE CATEGORIES: (1) DEFICIENCIES IN VFL'S CORPORATE GOVERNANCE, (2) DEFICIENCIES RELATED TO VFL'S ANTI-MONEY LAUNDERING POLICIES AND PROCEDURES, AND (3) DEFICIENCIES RELATED TO THE INFORMATION THAT CIMA REQUIRES VFL TO COLLECT ON ITS CUSTOMERS ON AN ONGOING BASIS.
Sanction detail — filed text
N/A
Full extracted filing text
Includes form instructions and options. Options shown in this text do not identify which boxes were selected.
GENERAL INSTRUCTIONS
This Disclosure Reporting Page (DRP ADV) is an
INITIAL OR
AMENDED response used to report details for affirmative responses to Items 11.C., 11.D.,
11.E., 11.F. or 11.G. of Form ADV.
Regulatory Action
Check item(s) being responded to:
11.C(1)
11.C(2)
11.C(3)
11.C(4)
11.C(5)
11.D(1)
11.D(2)
11.D(3)
11.D(4)
11.D(5)
11.E(1)
11.E(2)
11.E(3)
11.E(4)
11.F.
11.G.
Use a separate DRP for each event or proceeding . The same event or proceeding may be reported for more than one person or entity using one DRP. File
with a completed Execution Page.
One event may result in more than one affirmative answer to Items 11.C., 11.D., 11.E., 11.F. or 11.G. Use only one DRP to report details related to the
same event. If an event gives rise to actions by more than one regulator, provide details for each action on a separate DRP.
PART I
A. The person(s) or entity(ies) for whom this DRP is being filed is (are):
You (the advisory firm)
You and one or more of your advisory affiliates
One or more of your advisory affiliates
If this DRP is being filed for an advisory affiliate, give the full name of the advisory affiliate below (for individuals, Last name, First name, Middle name).
If the advisory affiliate has a CRD number, provide that number. If not, indicate "non-registered" by checking the appropriate box.
ADV DRP - ADVISORY AFFILIATE
CRD
Number:
This advisory affiliate is
a Firm
an Individual
Registered:
Yes
No
Name:
JACKSON NATIONAL LIFE
INSURANCE COMPANY
(For individuals, Last, First,
Middle)
This DRP should be removed from the ADV record because the advisory affiliate(s) is no longer associated with the adviser.
This DRP should be removed from the ADV record because: (1) the event or proceeding occurred more than ten years ago or (2) the adviser is
registered or applying for registration with the SEC or reporting as an exempt reporting adviser with the SEC and the event was resolved in the
adviser's or advisory affiliate's favor.
If you are registered or registering with a state securities authority , you may remove a DRP for an event you reported only in response to Item
11.D(4), and only if that event occurred more than ten years ago. If you are registered or registering with the SEC, you may remove a DRP for any
event listed in Item 11 that occurred more than ten years ago.
This DRP should be removed from the ADV record because it was filed in error, such as due to a clerical or data-entry mistake. Explain the
circumstances:
B.
If the advisory affiliate is registered through the IARD system or CRD system, has the advisory affiliate submitted a DRP (with Form ADV, BD or U-4) to
the IARD or CRD for the event? If the answer is "Yes," no other information on this DRP must be provided.
Yes
No
NOTE: The completion of this form does not relieve the advisory affiliate of its obligation to update its IARD or CRD records.
PART II
1. Regulatory Action initiated by:
SEC
Other Federal
State
SRO
Foreign
(Full name of regulator, foreign financial regulatory authority, federal, state, or SRO)
CAYMAN ISLANDS MONETARY AUTHORITY
2.
Principal Sanction:
Other
Other Sanctions:
N/A
3.
Date Initiated (MM/DD/YYYY):
12/14/2020
Exact
Explanation
If not exact, provide explanation:
4.
Docket/Case Number:
N/A
5.
Advisory Affiliate Employing Firm when activity occurred which led to the regulatory action (if applicable):
6.
Principal Product Type:
Insurance
Other Product Types:
7.
Describe the allegations related to this regulatory action (your response must fit within the space provided):
VALLEY FORGE LIFE INSURANCE COMPANY (VFL) WAS ABLE TO COMPLETE THIS EXAM WITHOUT ANY FINES ISSUED AGAINST IT, BUT THE CAYMAN
ISLANDS MONETARY AUTHORITY ("CIMA") DID ISSUE EXTENSIVE FINDINGS AGAINST JACKSON. THESE FINDINGS CAN ESSENTIALLY BE BROKEN DOWN
INTO THREE CATEGORIES: (1) DEFICIENCIES IN VFL'S CORPORATE GOVERNANCE, (2) DEFICIENCIES RELATED TO VFL'S ANTI-MONEY LAUNDERING
POLICIES AND PROCEDURES, AND (3) DEFICIENCIES RELATED TO THE INFORMATION THAT CIMA REQUIRES VFL TO COLLECT ON ITS CUSTOMERS ON
AN ONGOING BASIS.
8.
Current Status?
Pending
On Appeal
Final
9.
If on appeal, regulatory action appealed to (SEC, SRO, Federal or State Court) and Date Appeal Filed:
If Final or On Appeal, complete all items below. For Pending Actions, complete Item 13 only.
10. How was matter resolved:
Settled
11. Resolution Date (MM/DD/YYYY):
11/30/2021
Exact
Explanation
If not exact, provide explanation:
12. Resolution Detail:
A. Were any of the following Sanctions Ordered (check all appropriate items)?
Monetary/Fine Amount: $
Revocation/Expulsion/Denial
Disgorgement/Restitution
Censure
Cease and Desist/Injunction
Bar
Suspension
B.
Other Sanctions Ordered:
N/A
Sanction detail: if suspended, enjoined or barred, provide duration including start date and capacities affected (General Securities Principal,
Financial Operations Principal, etc.). If requalification by exam/retraining was a condition of the sanction, provide length of time given to
requalify/retrain, type of exam required and whether condition has been satisfied. If disposition resulted in a fine, penalty, restitution,
disgorgement or monetary compensation, provide total amount, portion levied against you or an advisory affiliate, date paid and if any portion
of penalty was waived:
N/A
13. Provide a brief summary of details related to the action status and (or) disposition and include relevant terms, conditions and dates (your response
must fit within the space provided).
THE FINDINGS THAT WERE MADE ESSENTIALLY FALL INTO THREE CATEGORIES: (1) DEFICIENCIES WITHIN VFL'S CORPORATE GOVERNANCE, (2)
DEFICIENCIES WITHIN VFL'S AML POLICIES AND PROCEDURES, AND (3) DEFICIENCIES WITHIN VFL'S ONGOING CUSTOMER DUE DILIGENCE.regulatory · block 13JACKSON NATIONAL LIFE INSURANCE COMPANYPDF pages 53–55
- Advisory affiliate name — filed text
- JACKSON NATIONAL LIFE INSURANCE COMPANY
- Regulator name — filed text
- MISSOURI DEPARTMENT OF COMMERCE & INSURANCE, DIVISION OF INSURANCE MARKET REGULATION
- Monetary/Fine Amount — filed text
- $ 1,500.00
- How was matter resolved — filed text
- Settled
Action status / disposition — filed text
JACKSON MUST FILE DOCUMENTATION WITH THE DIVISION WITHIN 90 DAYS OF THE ENTRY OF AN ORDER OF ANY REMEDIAL ACTION TAKEN OR TO DOCUMENT THE PAYMENT OF RESTITUTION REQUIRED BY THE STIPULATION.
Other filed details
Description of allegations — filed text
THE INVESTIGATION OF THE JACKSON CONTRACTS REVIEWED RESULTED IN THREE FINDINGS AND FIVE REMEDIAL ACTIONS. A MONETARY PENALTY OF $1,500 WAS ALSO ASSESSED. JACKSON MUST FILE DOCUMENTATION WITH THE DIVISION WITHIN 90 DAYS OF THE ENTRY OF AN ORDER OF ANY REMEDIAL ACTION TAKEN OR TO DOCUMENT THE PAYMENT OF RESTITUTION REQUIRED BY THE STIPULATION.
Sanction detail — filed text
MONETARY/FINE - $1,500.00 - PAID 4TH QUARTER 2022
Full extracted filing text
Includes form instructions and options. Options shown in this text do not identify which boxes were selected.
GENERAL INSTRUCTIONS This Disclosure Reporting Page (DRP ADV) is an INITIAL OR AMENDED response used to report details for affirmative responses to Items 11.C., 11.D., 11.E., 11.F. or 11.G. of Form ADV. Regulatory Action Check item(s) being responded to: 11.C(1) 11.C(2) 11.C(3) 11.C(4) 11.C(5) 11.D(1) 11.D(2) 11.D(3) 11.D(4) 11.D(5) 11.E(1) 11.E(2) 11.E(3) 11.E(4) 11.F. 11.G. Use a separate DRP for each event or proceeding . The same event or proceeding may be reported for more than one person or entity using one DRP. File with a completed Execution Page. One event may result in more than one affirmative answer to Items 11.C., 11.D., 11.E., 11.F. or 11.G. Use only one DRP to report details related to the same event. If an event gives rise to actions by more than one regulator, provide details for each action on a separate DRP. PART I A. The person(s) or entity(ies) for whom this DRP is being filed is (are): You (the advisory firm) You and one or more of your advisory affiliates One or more of your advisory affiliates If this DRP is being filed for an advisory affiliate, give the full name of the advisory affiliate below (for individuals, Last name, First name, Middle name). If the advisory affiliate has a CRD number, provide that number. If not, indicate "non-registered" by checking the appropriate box. ADV DRP - ADVISORY AFFILIATE CRD Number: This advisory affiliate is a Firm an Individual Registered: Yes No Name: JACKSON NATIONAL LIFE INSURANCE COMPANY (For individuals, Last, First, Middle) This DRP should be removed from the ADV record because the advisory affiliate(s) is no longer associated with the adviser. This DRP should be removed from the ADV record because: (1) the event or proceeding occurred more than ten years ago or (2) the adviser is registered or applying for registration with the SEC or reporting as an exempt reporting adviser with the SEC and the event was resolved in the adviser's or advisory affiliate's favor. If you are registered or registering with a state securities authority , you may remove a DRP for an event you reported only in response to Item 11.D(4), and only if that event occurred more than ten years ago. If you are registered or registering with the SEC, you may remove a DRP for any event listed in Item 11 that occurred more than ten years ago. This DRP should be removed from the ADV record because it was filed in error, such as due to a clerical or data-entry mistake. Explain the circumstances: B. If the advisory affiliate is registered through the IARD system or CRD system, has the advisory affiliate submitted a DRP (with Form ADV, BD or U-4) to the IARD or CRD for the event? If the answer is "Yes," no other information on this DRP must be provided. Yes No NOTE: The completion of this form does not relieve the advisory affiliate of its obligation to update its IARD or CRD records. PART II 1. Regulatory Action initiated by: SEC Other Federal State SRO Foreign (Full name of regulator, foreign financial regulatory authority, federal, state, or SRO) MISSOURI DEPARTMENT OF COMMERCE & INSURANCE, DIVISION OF INSURANCE MARKET REGULATION 2. Principal Sanction: Civil and Administrative Penalt(ies) /Fine(s) Other Sanctions: 3. Date Initiated (MM/DD/YYYY): 06/01/2020 Exact Explanation If not exact, provide explanation: 4. Docket/Case Number: N/A 5. Advisory Affiliate Employing Firm when activity occurred which led to the regulatory action (if applicable): 6. Principal Product Type: Insurance Other Product Types: 7. Describe the allegations related to this regulatory action (your response must fit within the space provided): THE INVESTIGATION OF THE JACKSON CONTRACTS REVIEWED RESULTED IN THREE FINDINGS AND FIVE REMEDIAL ACTIONS. A MONETARY PENALTY OF $1,500 WAS ALSO ASSESSED. JACKSON MUST FILE DOCUMENTATION WITH THE DIVISION WITHIN 90 DAYS OF THE ENTRY OF AN ORDER OF ANY REMEDIAL ACTION TAKEN OR TO DOCUMENT THE PAYMENT OF RESTITUTION REQUIRED BY THE STIPULATION. 8. Current Status? Pending On Appeal Final 9. If on appeal, regulatory action appealed to (SEC, SRO, Federal or State Court) and Date Appeal Filed: If Final or On Appeal, complete all items below. For Pending Actions, complete Item 13 only. 10. How was matter resolved: Settled 11. Resolution Date (MM/DD/YYYY): 06/27/2022 Exact Explanation If not exact, provide explanation: 12. Resolution Detail: A. Were any of the following Sanctions Ordered (check all appropriate items)? Monetary/Fine Amount: $ 1,500.00 Revocation/Expulsion/Denial Disgorgement/Restitution Censure Cease and Desist/Injunction Bar Suspension B. Other Sanctions Ordered: Sanction detail: if suspended, enjoined or barred, provide duration including start date and capacities affected (General Securities Principal, Financial Operations Principal, etc.). If requalification by exam/retraining was a condition of the sanction, provide length of time given to requalify/retrain, type of exam required and whether condition has been satisfied. If disposition resulted in a fine, penalty, restitution, disgorgement or monetary compensation, provide total amount, portion levied against you or an advisory affiliate, date paid and if any portion of penalty was waived: MONETARY/FINE - $1,500.00 - PAID 4TH QUARTER 2022 13. Provide a brief summary of details related to the action status and (or) disposition and include relevant terms, conditions and dates (your response must fit within the space provided). JACKSON MUST FILE DOCUMENTATION WITH THE DIVISION WITHIN 90 DAYS OF THE ENTRY OF AN ORDER OF ANY REMEDIAL ACTION TAKEN OR TO DOCUMENT THE PAYMENT OF RESTITUTION REQUIRED BY THE STIPULATION.
regulatory · block 14JACKSON NATIONAL LIFE INSURANCE COMPANYPDF pages 55–57
- Advisory affiliate name — filed text
- JACKSON NATIONAL LIFE INSURANCE COMPANY
- Regulator name — filed text
- DELAWARE DEPARTMENT OF INSURANCE
- Monetary/Fine Amount — filed text
- $ 35,000.00
- How was matter resolved — filed text
- Stipulation and Consent
Action status / disposition — filed text
A NUMBER OF ITEMS WERE TESTED DURING THIS COMPREHENSIVE EXAM AND THE MAJORITY OF THE TESTING DETECTED NO REGULATORY VIOLATIONS. EXCEPTIONS THAT WERE NOTED WERE LIMITED IN SCOPE AND VOLUME. AND GENERALLY RELATED TO TERMINATION NOTIFICATIONS, CLAIMS HANDLING AND APPLICATION GOOD ORDER REQUIREMENTS. BECAUSE THE FINDINGS WERE RELATIVELY LIMITED, REMEDIATION FOR MANY OF THE FINDINGS IS UNDERWAY.
Other filed details
Description of allegations — filed text
THE FINDINGS AGAINST JACKSON WERE DISTRIBUTED ACROSS THREE CATEGORIES: (1) THE REQUIREMENT TO MAIL DELAWARE PRODUCERS NOTIFICATION OF TERMINATION OF THEIR APPOINTMENT, (2) COLLECTING SIGNED PAPERWORK IN REPLACEMENT TRANSACTIONS, AND (3) TIMELY RESPONDING TO LIFE INSURANCE CLAIMS.
Sanction detail — filed text
MONETARY/FINE - $35,000.00 - PAID 4TH QUARTER 2022
Full extracted filing text
Includes form instructions and options. Options shown in this text do not identify which boxes were selected.
GENERAL INSTRUCTIONS This Disclosure Reporting Page (DRP ADV) is an INITIAL OR AMENDED response used to report details for affirmative responses to Items 11.C., 11.D., 11.E., 11.F. or 11.G. of Form ADV. Regulatory Action Check item(s) being responded to: 11.C(1) 11.C(2) 11.C(3) 11.C(4) 11.C(5) 11.D(1) 11.D(2) 11.D(3) 11.D(4) 11.D(5) 11.E(1) 11.E(2) 11.E(3) 11.E(4) 11.F. 11.G. Use a separate DRP for each event or proceeding . The same event or proceeding may be reported for more than one person or entity using one DRP. File with a completed Execution Page. One event may result in more than one affirmative answer to Items 11.C., 11.D., 11.E., 11.F. or 11.G. Use only one DRP to report details related to the same event. If an event gives rise to actions by more than one regulator, provide details for each action on a separate DRP. PART I A. The person(s) or entity(ies) for whom this DRP is being filed is (are): You (the advisory firm) You and one or more of your advisory affiliates One or more of your advisory affiliates If this DRP is being filed for an advisory affiliate, give the full name of the advisory affiliate below (for individuals, Last name, First name, Middle name). If the advisory affiliate has a CRD number, provide that number. If not, indicate "non-registered" by checking the appropriate box. ADV DRP - ADVISORY AFFILIATE CRD Number: This advisory affiliate is a Firm an Individual Registered: Yes No Name: JACKSON NATIONAL LIFE INSURANCE COMPANY (For individuals, Last, First, Middle) This DRP should be removed from the ADV record because the advisory affiliate(s) is no longer associated with the adviser. This DRP should be removed from the ADV record because: (1) the event or proceeding occurred more than ten years ago or (2) the adviser is registered or applying for registration with the SEC or reporting as an exempt reporting adviser with the SEC and the event was resolved in the adviser's or advisory affiliate's favor. If you are registered or registering with a state securities authority , you may remove a DRP for an event you reported only in response to Item 11.D(4), and only if that event occurred more than ten years ago. If you are registered or registering with the SEC, you may remove a DRP for any event listed in Item 11 that occurred more than ten years ago. This DRP should be removed from the ADV record because it was filed in error, such as due to a clerical or data-entry mistake. Explain the circumstances: B. If the advisory affiliate is registered through the IARD system or CRD system, has the advisory affiliate submitted a DRP (with Form ADV, BD or U-4) to the IARD or CRD for the event? If the answer is "Yes," no other information on this DRP must be provided. Yes No NOTE: The completion of this form does not relieve the advisory affiliate of its obligation to update its IARD or CRD records. PART II 1. Regulatory Action initiated by: SEC Other Federal State SRO Foreign (Full name of regulator, foreign financial regulatory authority, federal, state, or SRO) DELAWARE DEPARTMENT OF INSURANCE 2. Principal Sanction: Civil and Administrative Penalt(ies) /Fine(s) Other Sanctions: 3. Date Initiated (MM/DD/YYYY): 12/14/2020 Exact Explanation If not exact, provide explanation: 4. Docket/Case Number: N/A 5. Advisory Affiliate Employing Firm when activity occurred which led to the regulatory action (if applicable): 6. Principal Product Type: Insurance Other Product Types: 7. Describe the allegations related to this regulatory action (your response must fit within the space provided): THE FINDINGS AGAINST JACKSON WERE DISTRIBUTED ACROSS THREE CATEGORIES: (1) THE REQUIREMENT TO MAIL DELAWARE PRODUCERS NOTIFICATION OF TERMINATION OF THEIR APPOINTMENT, (2) COLLECTING SIGNED PAPERWORK IN REPLACEMENT TRANSACTIONS, AND (3) TIMELY RESPONDING TO LIFE INSURANCE CLAIMS. 8. Current Status? Pending On Appeal Final 9. If on appeal, regulatory action appealed to (SEC, SRO, Federal or State Court) and Date Appeal Filed: If Final or On Appeal, complete all items below. For Pending Actions, complete Item 13 only. 10. How was matter resolved: Stipulation and Consent 11. Resolution Date (MM/DD/YYYY): 11/30/2021 Exact Explanation If not exact, provide explanation: 12. Resolution Detail: A. Were any of the following Sanctions Ordered (check all appropriate items)? Monetary/Fine Amount: $ 35,000.00 Revocation/Expulsion/Denial Disgorgement/Restitution Censure Cease and Desist/Injunction Bar Suspension B. Other Sanctions Ordered: Sanction detail: if suspended, enjoined or barred, provide duration including start date and capacities affected (General Securities Principal, Financial Operations Principal, etc.). If requalification by exam/retraining was a condition of the sanction, provide length of time given to requalify/retrain, type of exam required and whether condition has been satisfied. If disposition resulted in a fine, penalty, restitution, disgorgement or monetary compensation, provide total amount, portion levied against you or an advisory affiliate, date paid and if any portion of penalty was waived: MONETARY/FINE - $35,000.00 - PAID 4TH QUARTER 2022 13. Provide a brief summary of details related to the action status and (or) disposition and include relevant terms, conditions and dates (your response must fit within the space provided). A NUMBER OF ITEMS WERE TESTED DURING THIS COMPREHENSIVE EXAM AND THE MAJORITY OF THE TESTING DETECTED NO REGULATORY VIOLATIONS. EXCEPTIONS THAT WERE NOTED WERE LIMITED IN SCOPE AND VOLUME. AND GENERALLY RELATED TO TERMINATION NOTIFICATIONS, CLAIMS HANDLING AND APPLICATION GOOD ORDER REQUIREMENTS. BECAUSE THE FINDINGS WERE RELATIVELY LIMITED, REMEDIATION FOR MANY OF THE FINDINGS IS UNDERWAY.
regulatory · block 15JACKSON NATIONAL LIFE INSURANCE COMPANYPDF pages 57–59
- Advisory affiliate name — filed text
- JACKSON NATIONAL LIFE INSURANCE COMPANY
- Regulator name — filed text
- CONNECTICUT DEPARTMENT OF INSURANCE
- Monetary/Fine Amount — filed text
- $ 15,000.00
- How was matter resolved — filed text
- Stipulation and Consent
Action status / disposition — filed text
AS REQUIRED UNDER SECTION II(3), JACKSON HAS ALSO TAKEN ACTIONS TO ENSURE COMPLIANCE WITH THE REQUIREMENTS OF THE RULE. SINCE THE APPOINTMENT NOTIFICATION ISSUE IDENTIFIED BY THE DEPARTMENT TOOK PLACE, JACKSON HAS IMPLEMENTED AN AUTOMATED PROCESS DESIGNED TO IDENTIFY AND REMEDIATE LICENSING AND APPOINTMENT DISCREPANCIES. THAT PROCESS IS SPECIFICALLY DESIGNED TO ENSURE THAT AUTOMATED NOTIFICATIONS OF APPOINTMENTS ARE SENT TO A STATE DEPARTMENT OF INSURANCE WITHIN 1-2 BUSINESS DAYS OF APPOINTING A FINANCIAL PROFESSIONAL ON JACKSON'S SYSTEMS. THIS PROCESS REPLACED THE MANUAL PROCESS WHICH PREVIOUSLY REQUIRED AN ASSOCIATE TO SEND EACH APPOINTMENT NOTIFICATION TO THE DEPARTMENT.
Other filed details
Description of allegations — filed text
DURING THE PERIOD UNDER EXAMINATION, JACKSON FAILED TO FOLLOW ESTABLISHED PRACTICES AND PROCEDURES TO ENSURE COMPLIANCE WITH STATUTORY REQUIREMENTS, RESULTING IN THE INSTANCES OF: TEN PRODUCERS ACTING AS AN AGENT WITHOUT REQUIRED NOTIFICATION.
Sanction detail — filed text
N/A
Full extracted filing text
Includes form instructions and options. Options shown in this text do not identify which boxes were selected.
GENERAL INSTRUCTIONS This Disclosure Reporting Page (DRP ADV) is an INITIAL OR AMENDED response used to report details for affirmative responses to Items 11.C., 11.D., 11.E., 11.F. or 11.G. of Form ADV. Regulatory Action Check item(s) being responded to: 11.C(1) 11.C(2) 11.C(3) 11.C(4) 11.C(5) 11.D(1) 11.D(2) 11.D(3) 11.D(4) 11.D(5) 11.E(1) 11.E(2) 11.E(3) 11.E(4) 11.F. 11.G. Use a separate DRP for each event or proceeding . The same event or proceeding may be reported for more than one person or entity using one DRP. File with a completed Execution Page. One event may result in more than one affirmative answer to Items 11.C., 11.D., 11.E., 11.F. or 11.G. Use only one DRP to report details related to the same event. If an event gives rise to actions by more than one regulator, provide details for each action on a separate DRP. PART I A. The person(s) or entity(ies) for whom this DRP is being filed is (are): You (the advisory firm) You and one or more of your advisory affiliates One or more of your advisory affiliates If this DRP is being filed for an advisory affiliate, give the full name of the advisory affiliate below (for individuals, Last name, First name, Middle name). If the advisory affiliate has a CRD number, provide that number. If not, indicate "non-registered" by checking the appropriate box. ADV DRP - ADVISORY AFFILIATE CRD Number: This advisory affiliate is a Firm an Individual Registered: Yes No Name: JACKSON NATIONAL LIFE INSURANCE COMPANY (For individuals, Last, First, Middle) This DRP should be removed from the ADV record because the advisory affiliate(s) is no longer associated with the adviser. This DRP should be removed from the ADV record because: (1) the event or proceeding occurred more than ten years ago or (2) the adviser is registered or applying for registration with the SEC or reporting as an exempt reporting adviser with the SEC and the event was resolved in the adviser's or advisory affiliate's favor. If you are registered or registering with a state securities authority , you may remove a DRP for an event you reported only in response to Item 11.D(4), and only if that event occurred more than ten years ago. If you are registered or registering with the SEC, you may remove a DRP for any event listed in Item 11 that occurred more than ten years ago. This DRP should be removed from the ADV record because it was filed in error, such as due to a clerical or data-entry mistake. Explain the circumstances: B. If the advisory affiliate is registered through the IARD system or CRD system, has the advisory affiliate submitted a DRP (with Form ADV, BD or U-4) to the IARD or CRD for the event? If the answer is "Yes," no other information on this DRP must be provided. Yes No NOTE: The completion of this form does not relieve the advisory affiliate of its obligation to update its IARD or CRD records. PART II 1. Regulatory Action initiated by: SEC Other Federal State SRO Foreign (Full name of regulator, foreign financial regulatory authority, federal, state, or SRO) CONNECTICUT DEPARTMENT OF INSURANCE 2. Principal Sanction: Civil and Administrative Penalt(ies) /Fine(s) Other Sanctions: NONE 3. Date Initiated (MM/DD/YYYY): 07/08/2025 Exact Explanation If not exact, provide explanation: 4. Docket/Case Number: MC 25-39 5. Advisory Affiliate Employing Firm when activity occurred which led to the regulatory action (if applicable): N/A 6. Principal Product Type: Insurance Other Product Types: NONE 7. Describe the allegations related to this regulatory action (your response must fit within the space provided): DURING THE PERIOD UNDER EXAMINATION, JACKSON FAILED TO FOLLOW ESTABLISHED PRACTICES AND PROCEDURES TO ENSURE COMPLIANCE WITH STATUTORY REQUIREMENTS, RESULTING IN THE INSTANCES OF: TEN PRODUCERS ACTING AS AN AGENT WITHOUT REQUIRED NOTIFICATION. 8. Current Status? Pending On Appeal Final 9. If on appeal, regulatory action appealed to (SEC, SRO, Federal or State Court) and Date Appeal Filed: N/A If Final or On Appeal, complete all items below. For Pending Actions, complete Item 13 only. 10. How was matter resolved: Stipulation and Consent 11. Resolution Date (MM/DD/YYYY): 07/15/2025 Exact Explanation If not exact, provide explanation: 12. Resolution Detail: A. Were any of the following Sanctions Ordered (check all appropriate items)? Monetary/Fine Amount: $ 15,000.00 Revocation/Expulsion/Denial Disgorgement/Restitution Censure Cease and Desist/Injunction Bar Suspension B. Other Sanctions Ordered: NONE Sanction detail: if suspended, enjoined or barred, provide duration including start date and capacities affected (General Securities Principal, Financial Operations Principal, etc.). If requalification by exam/retraining was a condition of the sanction, provide length of time given to requalify/retrain, type of exam required and whether condition has been satisfied. If disposition resulted in a fine, penalty, restitution, disgorgement or monetary compensation, provide total amount, portion levied against you or an advisory affiliate, date paid and if any portion of penalty was waived: N/A 13. Provide a brief summary of details related to the action status and (or) disposition and include relevant terms, conditions and dates (your response must fit within the space provided). AS REQUIRED UNDER SECTION II(3), JACKSON HAS ALSO TAKEN ACTIONS TO ENSURE COMPLIANCE WITH THE REQUIREMENTS OF THE RULE. SINCE THE APPOINTMENT NOTIFICATION ISSUE IDENTIFIED BY THE DEPARTMENT TOOK PLACE, JACKSON HAS IMPLEMENTED AN AUTOMATED PROCESS DESIGNED TO IDENTIFY AND REMEDIATE LICENSING AND APPOINTMENT DISCREPANCIES. THAT PROCESS IS SPECIFICALLY DESIGNED TO ENSURE THAT AUTOMATED NOTIFICATIONS OF APPOINTMENTS ARE SENT TO A STATE DEPARTMENT OF INSURANCE WITHIN 1-2 BUSINESS DAYS OF APPOINTING A FINANCIAL PROFESSIONAL ON JACKSON'S SYSTEMS. THIS PROCESS REPLACED THE MANUAL PROCESS WHICH PREVIOUSLY REQUIRED AN ASSOCIATE TO SEND EACH APPOINTMENT NOTIFICATION TO THE DEPARTMENT.
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